“I engaged EverPresent last spring to organize my collection of photos so I could easily locate images to create a Father's Day gift for my husband. I had very high hopes back then, but now all I can report is my deep dissatisfaction with the whole experience. EverPresent's pricing was astronomical, ladled on in phases. I could only afford a few processes and had to limit the number of photos to be processed. Still, in good faith, I paid several thousand dollars for what I hoped would be a searchable archive that I could maintain myself going forward. Then I waited. A full year went by before my project was ready. When the project finally arrived, instead of the orderly, tagged and decluttered archive I expected, all I had to show for my sizeable investment was a recategorization of files into folders, and a handful of suggestions for removal. I'm no better off than I was a year ago. Sure, they tagged (some) and decluttered, but to be useful to my needs, my project will still require a tremendous amount of additional work on my part: reviewing, re-organizing, more tagging, and integrating the new archive with the part of my collection that was not processed (not to mention all the new photos I’ve taken in the year that’s gone by). These were the very tasks I paid EverPresent to do for me. I feel a little sick when I think of how I should have cut my losses after the first pricey consultation, but instead, I threw good money after bad. What kept me from giving this review one star was that all the people I interacted with at EverPresent were kind, helpful and courteous. (Although I was stunned and repelled by an email inviting me to TIP the staff before I'd even received the archive). In sum, I regret ever contacting EverPresent in the first place, and I would never recommend this service to anyone.”
“I HAD YOU PEOPLE CONVERT MY OLD SLIDES OF FAMILY MEMBERS INTO DIGITAL OF WHICH I PRINTED 5X7 PHOTOS FOR A CELEBRATION OF LIFE. I WAS INFORMED OF THE PROGRESS BY YOUR TECH GROUP.
EVERYTHING WAS PERFECT
THANK YOU I WILL BE BACK WITH MORE IN THE NEAR FUTURE
NICK COZZAN”
“the work and communciation was all done very smoothly
faster than I expected
I did not like being solicited for a TIP for the workers after the product was delivered”
“I had about a 12" film strip to be transferred to a digital version. I thought the film would be cleaned before it was digitized. The digitized version was very dirty and it did not have all of the frames on it,
Needless to say, I was not happy with the job.”
“I was very happy with the results of my home videos that were transferred to DVD's. They were very thorough . I recommend them to my friends and family.”
“I was very satisfied with the business and the product. They do take pains to handle every original with extreme care and attention, and are respectful in all interactions. I recommend them highly.”
“I had a wonderful experience with EVERPRESENT. As a surprise anniversary gift, I had our 30 year old wedding VHS converted. EVERPRESENT kept in constant contact with me, informing me of the steps involved in the process. Personal phone calls from a real person - a rarity now-a-days. The conversion was ready a week early! Their website is easy to navigate and we are planning to convert more media and maintain our membership.”
“Overall, the digitized 35mm slides came out pretty good. There did seem to be a problem with some darker slides. On a home-quality flatbed scanner, I was able to get much brighter results for those dark slides. See attached scans - same photo, though one is reversed. Berkeley-009 is my scan, the other is the Everpresent scan.
I thought of sending some back, but it would have taken more time than I had to separate out and somehow find a way to keep track of those slides that come from different boxes or carousels.
The processing took longer than expected, and the progress reports were very vague.”
“I was very happy with the conversion of my old 8mm movies to digital format, but I could never get the online sharing function to work. Thanks for helping to preserve some precious memories.”
“So preferable to be able to deliver the family videos in person and know that the videos are in capable hands and not traveling around the country! Staff is knowledgeable and friendly. We will continue to bring our old videos to Everpresent to preserve those valuable memories!”
