“We experienced helpful communication as our project made its way through the transfer process. Sadly, the digital transfer & DVD hiccups at every point that there was a splice in the original Super 8 film. Surprised that this wasn't noticed and commented upon...even if it couldn't be fixed. Film worked fine in our projector...but that was many years ago!”
“Everyone at Everpresent was good to work with. During a move, I found 8 very old Sony tapes and had no way to view them. I didn’t know which ones had content. One tape was broken. They fixed then broken one, cut around the bad spots and documented everything they did. As a result, we had a great Covid holiday viewing old family videos that I had totally given up on.”
“They did a great job on my old 8mm films, some of which were broken in multiple places. I have used them 3 times for nearly 20 old films and I was satisfied each time.”
“I found some very old, oddly sized negatives of my dad’s after he passed. I noticed that some of them were of my sister and me and I’d not seen before. I searched for someone to help me develop them. Everpresent was the business I chose. I am so glad I did. My sister and I were very happy to have them in a form that can be printed. Everpresent worked great and the staff was polite and knowledgeable. I would highly recommend Everpresent.”
Hi Michael,
Thanks for reaching out regarding the turnaround time for your project. When we received your project we were well underway from catching up from the backlog of projects we received when operations were limited due to government safety mandates this spring. It was difficult to provide exact timelines for projects then. Thanks for your understanding and your business, we really appreciate it. - EverPresent
“The duplication of a 25 year old dusty VHS tape of a special 70th birthday celebration for our father was so appreciated that I cried knowing that Everpresent took careful attention to preserving a memory that if not made digital would be lost forever! Now descendants will know who their ancestors are without signing up with Ancestry.com. Highly recommended!”
“As an Everpresent partner location for over two years, I can say that we have had a very positive experience with the company, as have their clients who have entrusted us to convey their media for digitization. We look forward to continuing this positive relationship.
Evan Brownstein - B. Beamesderfer Gallery, Highland Park, NJ”
“Was happy with the turnaround time with my last project, product was not significantly superior to a prior service that had converted this same film to digital. Price was probably my biggest reason for the 3-star rating.”
Hi Jack,
At EverPresent we make all of our pricing transparent and visible on our website. We also offer a consultation to review your project estimate with a consultant before starting production on any client materials. We also understand that these projects are an important investment for you and your family. Thank you for your note and we appreciate your business. - EverPresent
“Pricing is good but you get what you pay for. Very poor communication. No live person to talk to, emails not answered. No communication. Long wait for my project to be delivered. They have different companies for different levels of service which I found a little sketchy. They didn't follow my instructions on labeling on my second order. I have more 8mm movie to be transferred by not sure I will use them again.”
Hi Philip,
Thanks for your note and sorry to hear about the labeling on your most recent order. I will reach out to you privately to see how I can personally fix this for you. We would love the opportunity to work with you again on your 8mm movies. - Jody, Senior Consultant, EverPresent
“I highly recommend Everpresent. The communication and customer service were top notch. We had 70 year old 3D slides converted to digital and could not be happier. Great company, thank you. Tony Iaquinto”
“Excellent experience with Everpresent! They created a custom 40th bday video for my husband. There were tears flowing from how well done the video was! Would definitely used them again.”
“I used them through the heart of the COVID crisis. They were as responsive as they could be - good communication on progress - even though slowed by the early shut-down. The service is very good. They took care of many sensitive, old, fragile photos and other media. There may be cheaper services but the quality and customer service here makes Everpresent a winner.”
“It was nice to be able to trust that my precious memories were safe while they were being transferred from tape. The results were better than expected. Thank you!”
“The project involved taking over 600 slides (in carousels) and converting them onto a DVD and Thumb-drive. The quality of the originals was transferred very well and the end product had the same quality as the originals. The pricing was reasonable considering the work and effort involved.
We were very pleased with the finished product.”
“I have nothing but good things to say about every representative of EVERPRESENT that was in contact with. Drop off was my biggest fear but everything came back in a timely fashion. Ellen was a dream to work with. We are 1000% satisfied with the end result”
“Everpresent digitized 33 Super 8 movie reels for me. Staff was professional and friendly and made it easy to get this project done. The final product is great and I have combined and edited the 33 files into a single movie. The project took substantially longer than expected, but this could be pandemic related. Communication was clear but could have been more frequent over such a long process. Overall a good experience.”
