EVERPRESENT Reviews

4.6 Rating 2,063 Reviews
89 %
of reviewers recommend EVERPRESENT
4.6
Based on 2,063 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy

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EVERPRESENT 5 star review on 2nd February 2024
Steven
EVERPRESENT 5 star review on 19th January 2024
Jerry
EVERPRESENT 5 star review on 25th December 2023
Eric
EVERPRESENT 5 star review on 14th September 2023
Ted
EVERPRESENT 5 star review on 16th September 2021
LauraLee
EVERPRESENT 5 star review on 30th July 2021
Bobby
EVERPRESENT 5 star review on 1st July 2021
Amanda
1
Anonymous
Anonymous  // 01/01/2019
Only have listened once and am pleased. I think there is part missing. I plan to listen again and am looking forward to that. I certainly think you did a fine job considering what you had to work with. I would recommend you to anyone who is looking for this service.
Helpful Report
(Mail In) - Posted 1 year ago
A very small project took a long time and cost more than it should but the service and quality was excellent
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(MA - Boston/Back Bay) - Posted 1 year ago
The product, process & communication was great! I only gave you 4 stars because of the 2 emails asking for tips for your employees! Please just charge a bit more for your product if you need to and eliminate that request! I think it’s quite out of line. Otherwise- a very good experience. I felt my tapes were in good hands since I didn’t have to mail them.
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(NY - Poughkeepsie) - Posted 1 year ago
Everpresent does a wonderful job, but they take forever to get a job complete.
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(Mail In) - Posted 1 year ago
I sent a 1975 tape produced in a TV studio. The quality was poor to begin with. Everpresent saved what they could.
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(Mail In) - Posted 1 year ago
so thankful that you provide this service. was able to see my mother as a young girl. Priceless! Work was done very efficiently and pick up was easy. have been enjoying watching these videos again.
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(MA - Braintree) - Posted 2 years ago
Very good work. Easy to work with. The current order was very delayed due to the pandemic. Previous order timely. Ok communication on delays.
Helpful Report
(MA - Newton Headquarters) - Posted 2 years ago
The video I received was a GREAT success. 😁 My Mom was more then excited to watch it. She couldn't believe that she was watching video of herself from over 60 years ago. Loved that the film I sent came back better then I had sent them. The only complaint I have is that, I wish that the cover of the disk was personalized, and that the disk case was more durable. Thanks for doing a wonderful job. Mary Swosinski (262)334-3813
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(Mail In) - Posted 2 years ago
The staff was very polite. and the product was excellent. The process took longer than expected and it would have been helpful to have a status update.
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(MA - Falmouth) - Posted 2 years ago
Second time I have used Everpresent to transfer my old VHS and 8 mm tapes. I like the fact that I get messages from them as my project goes from one station to the next. I have been getting both flash (thumb) drives and online but I find I really only need the flash drives. I download the files directly to my mac and off I go to iMovie, organizing and editing. The quality is decent since many of these tapes are over 35 years old. I have created many short (6 min) videos to post on my secure "family" "What's App" and have been able to share them with my adult children who can now enjoy and share them with their children. Love to look at our family's "history" in videos. I have completed about 14 of these so far and I am about half way done. I will be dropping off my next batch later this month. Only thing they could improve is to have someone always answering the phone. I hate to just leave a message and wait for them to return my call.- which they do, but sometimes it does take a few hours.
Helpful Report
(NY - Riverhead) - Posted 2 years ago
On the reel to reel tape I sent to put on a CD was of the Bob Hope show in 1969 while I was in Vietnam. Rosie Greer was a football player / singer with Bob Hope. He dedicated a song, Ghost Riders in the Sky to our Squadron (Attack Squadron VA164) because our call name was Ghost Riders. At the end of the 1st CD Rosie Greer sang two songs and If memorey serves me right the 3rd song should have been Ghost Riders in the Sky dedicated to our Squadron bu the CD ends and 2nd CD starts off with Ann Margarte who sings a few songs and some other music and the CD ends after 10 minunites or so. I was very disapointed that I did not hear that song of Rosie Greer. My old tape recorder does not work anymore so I can not check it to listen to it. May you can check to see if it was lost between the 1st and 2nd CD???? But I must thank you for the quality of the CD, the sound was much clear and sounded much better than I remembered it. All in All I would recomend your company and have to a few of my friends but just felt a litte down when I did not hear that song. The few good memories during that war is something I treasure. Thank you for taking the time to read this and thank you for giving me something to remember!
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(Mail In) - Posted 2 years ago
My 8 millimeter film reels from 55 years ago were copied onto a disk just as I remembered them they were very scratched and poorly taken at the time and they were reproduced very well. Probably because it was over Christmas time it took about eight weeks to get them back as I recall😩
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(Mail In) - Posted 2 years ago
I discovered EverPresent online and while the initial contact was a little confusing, the process went smoothly and project was delivered on time and economically. After years of film reels languishing, it was great to have them transferred by a professional company. Definitely recommend.
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(Mail In) - Posted 2 years ago
Everpresent did a great job digitizing my 40-year-old family photos! It took a little longer than expected but the digital photos turned out very well and in time to share with my family for Christmas. I do recommmend EverPresent for your personal digitization needs.
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(Mail In) - Posted 2 years ago
The video transfer process went smooth and the result was good, we are happy with it. It is a little bit expensive but worth it. Thanks for taking care of my video transfer to digital format. I have the next project ready for you :)
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(MA - Shrewsbury) - Posted 2 years ago
Give good service when it suits them.
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(Mail In) - Posted 2 years ago
I used EverPresent to digitalize approximately 700 slides. Memories spanning 1950 to 1990. Made flash drives for siblings and sent them out out for Christmas. It is a big expenditure but we no longer have to deal with the slide projector and trays. The most difficult part was getting them into chronological order. I’m glad I did it, well worth the effort!
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(NJ - Highland Park) - Posted 2 years ago
Pricing and timeline was exactly as quoted, the staff provided regular updates on the status of the project process.
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(MA - Northampton) - Posted 2 years ago
Good communication, Great work, Will use them again. Thanks
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(MA - Boston/South End) - Posted 2 years ago
Ever present did a good job but the quality of my film was poor. Not their problem. I will consider them for future work. Order was delivered on time as promised.
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(NY - Riverhead) - Posted 2 years ago
EVERPRESENT is rated 4.6 based on 2,063 reviews