EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,592 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,592 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very expensive considering they only digitised 4 photos. Now I have to print them myself! All I wanted was 4 prints from 4 antique negatives. Otherwise very nice group.”

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Posted 1 year ago

“For a tape that was 44 years old, you did a Good job. Bill”

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Posted 1 year ago

“Very good work on two batches of 35mm digitizing. Coming back to do a third. These were family slides over 60 years and were sent in with no grouping of similar times and events yet they came back grouped in a time sequence as thought the organizer knew the family and events!”

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Posted 1 year ago

“Transfer of the information from a VHS tape to a thumb drive was successful and seems to work fine.”

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(PA - York) - Posted 1 year ago

“I am pleased with the speed of the videos, but though I had ordered DVDs as well, I guess I wasn't clear on my ordering. I had a little trouble contacting your company once or twice and I am seeing many video services, that appear to be less expensive.”

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(MA - Worcester) - Posted 1 year ago

“Excellent archival work of old cassette tapes. I would like to see a "ballpark" estimate given by customer service in the future before materials are sent to their location.”

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(Mail In) - Posted 1 year ago

“Everpresent took a pile of 8 and 16 mm films, mostly taken by my father when my sister and I were young (early 1950's), and made it possible to see them again - and for that I am grateful. The B&Ws were grainy and the colors faded - but I realize that is the result of sitting in a box all these years and is not their fault. Only criticism is the amount of time it took for the project to be complete - about 2 months.”

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(Mail In) - Posted 1 year ago

“Thank you for assisting me in capturing some of my professional works (play performances, public reading of my poetry, etc. I appreciate that you helped me finally fill in the gaps with a total record of my writings. I will be passing word to my writer friends about your resources.”

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(CT - New Haven) - Posted 1 year ago

“Great job!!”

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(NJ - Collingswood) - Posted 1 year ago

“One tape didn’t fully convert. We need to send it back for a redo. Please let me know how. Thank you”

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Posted 1 year ago

“My only complaint was that the store did not give me a receipt when I initially dropped off my vhs tapes. This made me uncomfortable because I had nothing to refer to when I first contacted you.”

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(ME - Portland) - Posted 1 year ago

“I have had a wonderful experience with Everpresent. One thing I did not understand was that the $40 additional purchase for one year access to your digital files was per tape. I thought it was per year, thus have lost some of the files. I think it needs to be more clear to the consumer that this fee is not a one time deal to preserve your memories. I thought if I paid it once, my tapes were protected for the year.”

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(MA - Newton Headquarters) - Posted 1 year ago

“Very good quality work. Very satisfied, would use their services again.”

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Posted 1 year ago

“Film transfer was timely and professional I had to call call a couple of times for payment information but other than that, a good place if you need film transfers.”

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(Mail In) - Posted 1 year ago

“Impressed with manner of providing terms and conditions of service. As technical support was needed, also impressed with Bradey’ s help in resolving a problem.”

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(Mail In) - Posted 1 year ago

“Wonderful service, for which I am grateful, but they are slightly over-priced.”

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(MA - Newton Headquarters) - Posted 1 year ago

“They sent me to a dropoff store which was out of business, and which they should have known, as it had been closed for some time. So after calling them from the parking lot of the closed store, I found my only option was to mail my tape to them. Just a hassle that seems like it could have been avoided. And their prices are high enough so one can only have them transfer the most important tapes.”

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(Mail In) - Posted 2 years ago

“Great work but a tad expensive.”

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(Mail In) - Posted 2 years ago

“Hi Jody, I had a rush order for my son's wedding ( pictures of him since birth). I was pleased that things were moving quickly. However, much to our shock & surprise, the wedding was called off. Since the pictures had been placed on a USB, I asked if 3 pictures of my son's fiance could be removed from the end of the video. I was told that they would try under the unusual circumstances. When I retrieved the USB, the pictures I asked to have removed, were still included much to my chagrin with no explanation.”

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(MA - Newton Headquarters) - Posted 2 years ago

“Everpresent reps were all wonderful and helpful. The project came out perfect for my needs. I did not give a 5star review simply because of the waiting period, which in all fairness, was communicated to me at the start. I was also concerned my materials might get lost in the transition from a drop off location, an art store, to Everpresent's lab.”

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(NY - Astoria/Queens) - Posted 2 years ago

EVERPRESENT is rated 4.6 based on 2,592 reviews