eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,941 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,941 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Amazing scooter definitely will recommend my friends

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eWheels 5 star review on 12th August 2026

958

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ewheels definitely has some of the best customer service I have ever experienced! They responded quickly to my inquires, shipping time was exactly as they stated, and they kept me updated all the way until my wheel arrived at my door. I couldn't be happier with the quality of my wheel and the service I received. This isn't my first time ordering from eWheels and won't be my last.”

eWheels 5 star review on 18th August 2020

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Posted 6 years ago

“Excellent customer service and communication! Especially considering how fickle electronics can be, their products are quite reliable. And when they have an issue, eWheels really goes the extra mile to ensure their customers are having a good time with their EVs”

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Posted 6 years ago

“ewheels did a great job of answering my emails promptly and providing great customer service. When I needed to change my shipping address at the last minute, Jason got it done no problem. The scooter arrived at the stated date and in good condition. The inclusion of assembly tools would have been nice, but otherwise, it was a great customer experience.”

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Posted 6 years ago

“This is my first e-scooter and riding one. I'm a little over 225 lbs so went for the larger TW Pacer. I LOVE it. great suspension, breaking is solid, and pickup is great. Went up a steep hill and it worked great. It is a heavy scooter, I do not need to walk it up stairs. The tires at massive at 10"x3" and I really like that. The deck is nice and wide also. I will add the eWheels customer service is amazing!!!!”

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Posted 6 years ago

“I am immensely satisfied with the product that I purchased and with the shipping time. I have never dealt with a company that has such quick and high quality customer service. EWheels and Jason go above and beyond to make sure that their customer base is satisfied to the utmost degree— and it does not go unnoticed! Thank you! I refer everybody who stops me to ask about my electric unicycle! (King Song 16S)”

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Posted 6 years ago

“The staff at ewheels were very helpful, I am a first time euc rider and had concerns on the wheel I was looking to purchase (nikola plus), after speaking with Drew he assured me that I was purchasing a quality wheel and answered all of my questions. I received my 100V Nikola promptly, but I could not figure out how to make it work, so I sent an email and they responded very quickly with the info on how to unlock the wheel. I am a unicycle Ryder for 40 years, this is a little different as it balances itself front to back, but I was riding the wheel in 30 minutes and haven’t looked back! So far I am very happy with the Nikola and the customer services seems to be top notch.”

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Posted 6 years ago

“Very good customer service, they worked with me in order to get my package delivered somewhere safe in case of porch pirates (Common around my area) and it was very pleasant. Drew Baughman was a huge help and was very nice!”

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Posted 6 years ago

“Ewheels os the best experience I had buying online....they have the best costumer service ever ....”

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Posted 6 years ago

“I bought an TW Swift back in May. Shipping was really quick. Came with a surprise gift. Loved the product and bought TW Pacer. The customer service is TOP NOTCH. Any questions I had have been answered very quickly. This is why I will continue to buy products from here and recommend ewheels to all my friends.”

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Posted 6 years ago

“Just received my new pacer. Drew was very helpful on picking the rich model for my city needs. Great service and response. Pacer seems to be a solid scooter.”

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Posted 6 years ago

“As a long time customer of ewheel from the day i purchased my 1st EUC all the transactions that i made is been great customer service is awesome especially regarding if you have questions about the product. Jason is really customer oriented and knows how to handle customer. As a general ewheel customer service will answer your questions as quick as they can. Overall my experience with them are really good. Thanks ewheels”

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Posted 6 years ago

“Originally purchased a 16XS after speaking to a representative through email. Turned out they no longer had any in stock. Initially, I was upset since the payment was processed even though there were no longer any to be sold. The reps were apologetic and asked if I would like to upgrade to the 16X, so I opted for that. The wheel came in on time and in good condition. I was sent an email with some basic information regarding the wheel, an app that connects to it and safety recommendations. All and all, the service was very good and I'll definitely contact if I ever need anything in the future. Happy riding!”

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Posted 6 years ago

“I bought my first electric unicycle from eWheels. Superior customer service and the unit I purchased is great!”

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Posted 6 years ago

“EWheels.com has great customer service. Their communication thoughout the purchase of my first EUC was excellent. Super happy!”

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Posted 6 years ago

“Great experience with excellent customer service and quick shipping. Awesome product and company”

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Posted 6 years ago

“E-Wheels is a great company. This is my 2nd purchase from them and won't be my last. No one else sells or services e-devices like E-Wheels.”

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Posted 6 years ago

“Ewheels have been very responsive to my email questions in helping me decide on my purchases.”

eWheels 5 star review on 17th August 2020

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Posted 6 years ago

“Zero complaints with shipment of all accessories and my new KS16X EUC. Packaging was well done and shipping was fast and problem free. Will definitely be order all my parts and wheels from here in the future! Also would like to thank customer service for answer all my questions prior to me ordering my wheel! Thank you guys for being awesome!”

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Posted 6 years ago

“My turbowheel phantom. Was ordered processed and shipped extremely fast customerservice @Ewheels seems to be very top notch now onto my purchase the Scooter at this price point I believe is the number one choice for any potential buyers. Buyer beware this is not a toy ! Love my scoot”

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Posted 6 years ago

Indeed not a toy! But what a scooter, right? Thanks for the positive review, and safe riding!

Posted 6 years ago

“Ordered my scooter on Saturday, order was put through on Sunday and shipped on Monday. They kept me updated on my status and answered my questions in a timely fashion. I definitely would order from ewheels in the future.”

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Posted 6 years ago

eWheels is rated 4.9 based on 3,941 reviews