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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Very good prices.
Helpful Report
Posted 1 year ago
I placed an order the third week of October 2024. It is now the beginning of December and I still do not have the glasses. Unless I reached out to the company, there was no communication/updates regarding the order. After 3 weeks, I tried to cancel the order. They claimed the glasses were in production... Needless to say, very disappointed. I have purchased from EZ contacts before. I will not buy from them again.
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Posted 1 year ago
Easy to order and super fast shipping! Thanks!
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Posted 1 year ago
I ordered 2 pairs of complete eye glasses on September 21. I received one pair in about 2 weeks. It's December the 2 now and my other pair has yet to ship
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Posted 1 year ago
Hi there, ​Thanks for reaching out to us and providing feedback. We are happy to report that your other frames are currently being customized at our lab. This includes measuring and fitting your lenses into the frame before they are thoroughly inspected and securely packaged for shipment. You can expect your glasses to be ready to ship shortly. As soon as it does, we will email you the tracking information so you will know when to expect your delivery. Please let me know if we can be of further assistance!
Posted 1 year ago
Fast shipping, order was as described. No complaints. My daughter said they are comfortable and I'm putting in a second order now.
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Posted 1 year ago
I have ordered contacts from EZContacts for a couple of years. Happy with the price. Unhappy that this year upon opening 2 different contact packages, one right eye, one left eye there was a tear. The first one was replaced by an EZ rep. The second time I contacted EZ about another torn contact, a rep told me that it wasn't possible to have another torn contact. It was my fault. I wrote back explaining again that upon removal from the sealed package there was a tear. A couple of days later a different Rep emailed apologizing for the torn contact. Stated that a replacement would be sent. Though I appreciate their response but as of yet have not received the replacement.
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Posted 1 year ago
I have not received my order yet. I did great research to see where I could order my contacts the cheapest. When I ordered on Black Friday, the price was 26.00 more a box than what I researched. I aborted my order. Then I did more research the next day and was able to click on the 72.99 price vs the 99.99 price per box. I quickly made the order. Very happy, but it seems such a game that the web site des not match what you can research on google. For the 72.99 per box, I am thrilled...... if I get my order. More transparency with pricing would be appreciated by customers. The lower price better matches the 69.00 per box I can get from a doctor's office
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review and for sharing your experience. We’re glad you were able to find the pricing that worked for you, and we’re happy to let you know that your order is currently in transit. You should receive it shortly, and you can track your order by checking the shipping information that was emailed to you. We also understand your concerns about pricing transparency. Our goal is to provide competitive prices, and we’ll take your feedback into account as we work to make our pricing and promotions clearer for all customers. If you have any questions about your order or its delivery, please feel free to reach out. We’re here to help!
Posted 1 year ago
Item was claimed to be delivered and I didn’t receive it.
Helpful Report
Posted 1 year ago
Hi there, Thanks for reaching out about your recent experience. We're sorry to hear that your order was not received despite the tracking showing it as being delivered. We take your satisfaction seriously, and we'd love to assist you. To get things resolved as quickly as possible, please reach out to us at help@ezcontacts.com. We look forward to hearing from you shortly!
Posted 1 year ago
It is fine -- what annoyed me with this order was that EZContacts advertised a 15% black friday sitewide sale and then increased the sale (after I placed my order) to 20% for "cyber Monday" -- just beware that they might behave in this manner and hod off placing your order. It is not customer friendly behavior.
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Posted 1 year ago
Why was is necessary to upload my Rx again? You already have it!
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Posted 1 year ago
Hi there, Thank you for your review. We apologize for the frustration caused by having to upload your prescription again. We’ll review this to ensure a smoother experience in the future. Thank you for bringing it to our attention. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Two days after I ordered my contacts for the upcoming year, the EZCONTACTS site inundated me with emails about a 15% off sale. Gee, thanks.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback. We’re sorry for the timing of the promotional emails following your order. We understand how this could be frustrating and will review our communication schedule to avoid similar situations in the future. Your satisfaction is important to us, and we truly appreciate your business. If there’s anything we can do to assist, please don’t hesitate to reach out. We appreciate your business and wish you a wonderful day ahead.
Posted 1 year ago
Haven't received order yet so can't comment.
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We're glad to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Great service and service help!!
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Posted 1 year ago
So easy and convenient to use, this is my go- to site for ordering contacts.
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Posted 1 year ago
Most of the products on EZCONTACTS are great.
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Posted 1 year ago
Way more affordable, speedy shipping, and prompt customer service response!
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Posted 1 year ago
Delivered as promised!
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Posted 1 year ago
Always great, however my last order I put in promo code and it didn't apply it and I ended up paying like $10 more than I should have
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Posted 1 year ago
Hi there, Thanks for reaching out to us. We're sorry to hear about the issue you're experiencing with the coupon code you received. It's very possible that the product you wish to purchase is already discounted, so it wouldn't be eligible for another coupon. Please email us at help@ezcontacts.com, and we'll be glad to check on this for you to see if this is the issue. We appreciate your business and wish you a wonderful day ahead.
Posted 1 year ago
Website very customer friendly. Fast confirmation and shipping. Product came in earlier than expected and was exactly what I expected. Would and will definitely use them again for my eye care needs.
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Posted 1 year ago
Always have what I’m looking for. Great vendor. Ty.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews