Fantastic Services Reviews

Name: Fantastic Services
Address: 9 Temsford Close, North Harrow, United Kingdom
Rating: 4.35

4.4 Rating 1,157 Reviews

84 %

of reviewers recommend Fantastic Services

4.4

Based on 1,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5
Returns & Refunds
Refunds Process	Difficult

About Fantastic Services:

Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.

Visit Website

Phone:

20 3404 3444

Email:

customercare@fantasticservices.com

Location:

9 Temsford Close,
North Harrow
United Kingdom
HA2 6LB

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Anonymous

Anonymous // 01/01/2019

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English

“Always quality work and responsive customer care. I know If I need any domestic service, Fantastic Services can help me. In addition, their online form makes the booking process easy, and this is one more reason to keep using them.”

Helpful Report

“I was impressed right from the very moment I called Fantastic Services. Their customer representatives were very friendly and explained everything to me in simple, easy to understand terms. There was clarity in their pricing and the way they went about their business. I simply got exactly what I wanted and paid for. Thanks to all those involved in the cleaning service!”

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“I have a lot of pictures that need to be hung on the wall but my job is behind a desk and this handyman stuff are not for me. And Fantastic Services provided me with hassle-free service. The technician came with all the necessary equipment and tools I am not familiar with and hanged all my pictures. Thanks to him my house looks better now and I'm happy with the results. I will definitely use this company again in the future!”

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“Fantastic services have been caring for my garden for a few years now, and it has never looked better. I have been pleased with their work for me, and I would recommend them to anyone who is looking for a knowledgeable, reasonably priced and hard-working gardeners.”

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“I turned to Fantastic services after I saw their 72hrs guarantee for their end of tenancy cleaning service. The team that came were very friendly and obviously experienced with cleaning so i had no need to additional re-clean. My landlord was pleased with the results so I got my deposit back. Fantastic Services saved me a lot of money. I highly recommend them.”

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“Fantastic Services did a fabulous job of cleaning. They were on time, efficient, accomplished the deep cleaning quickly and everything looks sparkling clean. It is the best cleaning service I have ever used in London and will doubtlessly use them again. Thank you.”

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“Moved office into a bigger place that was quite messy and dirty and needed a thorough clean. A friend recommended Fantastic Services to us. They came in and did a spectacular job. We would never hesitate to call them again. Thank you!”

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“I am a regular customer of Fantastic Services. I have used their gardening, pest control and cleaning services during the last three years. Honestly, they are focused on providing quality services, the technicians are properly qualified, hardworking and kind. I am happy with the services provided and will keep using them.”

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“They have been taking care of my garden for the past four months and I'm extremely grateful. The team Fantastic service sent me are hardworking and smiley gardeners with a lot of experience ( i can see that from the look of my garden). I will unquestionably keep using their services and highly recommend them!”

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“They helped me to get rid of a cockroaches problem. It passed about 2 weeks since I haven't seen cockroaches at my house. Тhe technician from the company treated all areas, was extremely kind and gave helpful advice. I can't thank Fantastic Services enough!”

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“Terrible customer service, poor IT back up for their website and very poor cleaning service.”

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“I needed a house cleaning and was able to schedule online for a next day appointment. The house cleaner showed up on time and worked hard scrubbing my house top to bottom with natural products. The price was very reasonable and I'm happy with the job done. I don't require a cleaning service regularly, but when the need arises again I will definitely use Fantastic Services!”

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“DO NOT USE THIS SERVICE. Had the job done in London in Spring moving from Canary Wharf to Chiswick. 1. Bail and switch cost- paid triple the price quoted. 2. Did not clean the flat properly and the agency asked us to pay a fine for the moving out cleaning 3. Damaged belongings including expensive designer items and furniture. 4. Unprofessional team- arrived with no masks and gloves during the lockdown time And the worst is that when showed the pictures attached to the team, they offered me 40£ back. That’s a joke.”

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“Thank you Fantastic Services! The handyman who came to help with my refurbishment job was friendly, well organised and hardworking. It is impossible to praise him too highly! I had a large list with tasks for him and he completed all of them for the booked time. I would use their handyman service again.”

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“My daughter needed his student's flat oven cleaning at short notice. Fantastic Services went out of their way to fit us into a busy schedule and did an excellent job! They were also friendly to deal with on the phone. I am very grateful to them.”

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“These are very unprofessional and dangerous people: 1. The only work for 2 hours when I paid for 4 hours; 2. They said they will refund for the time they have not worked but never did; 3. When I called them to complain they hung me up; 4. They processed extract charges without my authorization and for work they did not done; 5. they threw away all the green waste in the driveway blocking my neighbors and did not take any waste with them; 6. They arrived 1 hour and 45 min late and never informed of the delay; 7. Overall they did a very bad job without care for me or my neighbors; Please do not use them at any cost! Expensive and untrusted and dangerous people.”

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“The two lovely and smiled technicians arrived on time to take care of my garden. I was impressed by their knowledge and hard work. I had an issue with the previous company I used, but not this time. The team from Fantastic Services was amazing and left my garden in perfect condition.”

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“Great experience with Fantastic Services. From the start, they were super responsive and the lowest price of all the quotes I received. I moved today and they were fantastic - they were early, friendly, helpful, and handled everything so quickly and efficiently. Thanks again!”

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“I would rate Fantastic Services with 10* if I could! I was able to book in short notice. The engineer was absolutely professional, polite, and friendly. He was knowledgeable and extremely competent in diagnosis and fixing an issue with my boiler. I recommend them strongly!”

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“We have been using Fantastic Services for our apartment cleaning in London for almost 2 years. These guys do a really good job. They are professional and very responsive. The very few times I had any issues, those were quickly resolved to my satisfaction. It has been great working with them and I would recommend their services to anyone looking for quality home cleaning.”

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Fantastic Services is rated 4.4 based on 1,157 reviews