FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,284 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious Christmas Oreo cookies. Fast delivery, lovely box... the perfect gift. Highly recommended.”

Helpful Report

Posted 5 years ago

“Product was as described, delivery was as promised. A unique gift”

Helpful Report

Posted 5 years ago

“Very disappointing. The first and last time I will use Borough Box. Delivery of birthday gift one week late! Other companies have managed to deliver parcels on time during Coronavirus pandemic! Christine Kearsley”

Helpful Report

Posted 5 years ago

“Brilliant service for a brilliant gift.”

Helpful Report

Posted 5 years ago

“Great selections, great products, great delivery!!!”

Helpful Report

Posted 5 years ago

“Normally good, but this this year let me down badly. Ordered two hampers to the same UK address in good time for Christmas. One was delivered, the other one not. Still awaiting a response from Boroughbox but looks like one of my family will go without a present this year.”

Helpful Report

Posted 5 years ago

“Excellent service, purchased the toasted marshmallow gift box with an extra selection of marshmallows, presentation really good a lovely gift, will buy again. Borough Box kept me updated re delivery in these exceptionally busy times”

Helpful Report

Posted 5 years ago

“Rather too much scratching and not enough nuts. Lovely to try new products”

Helpful Report

Posted 5 years ago

“I bought the BoroughBox Advent calender for my brother and his family, instead of individual presents this year. They were really excited to get opening it and they've loved everything in it so far. Great idea thankyou”

Helpful Report

Posted 5 years ago

“Very poor service, I understand the Christmas period is a very busy time & this years especially but had no update re: my order since it was confirmed early in December, then had no contact when I enquired as to it’s status/estimate delivery day & then sent me a e-mail asking me to review the service & the product which I haven’t received yet & don’t when I am likely to. Now it is December 23rd & as it is a intended Christmas gift I will have to go buy a alternative gift somewhere whilst I await the arrival of this gift, it is there birthday in May so maybe I will have it before then. Have had a banner on there website saying all orders placed after the 13th December can’t be guaranteed for Christmas but mine was order several days before that date so I am not sure as to why I haven’t received it in time for Christmas!! Won’t be using you again.”

Helpful Report

Posted 5 years ago

“Great idea and lovely products on offer”

FodaBox 5 star review on 23rd December 2020

Helpful Report

Posted 5 years ago

“I ordered on the 7th December and its now the 23rd of December. The tracking says it was dispatched on the 11th December but the Yodel tracking has never admitted they have it. So where is it? It is to be delivered to a location just South of the river in London so I do not understand where it is and why it hasn't been delivered. Quite dissatisfied with Borough box at this time.”

Helpful Report

Posted 5 years ago

“Great product and made an excellent and original Christmas present.”

Helpful Report

Posted 5 years ago

“Really unimpressed - order 100120124 which was placed on December 12th shows as complete and dispatched yet no tracking details show, all it says is "your parcel will be with us shortly" so it other words it hasn't been sent, and no response to 2 emails. I now can't get a present to my friend in time for Christmas. This review is for another order (which I ordered on December 7th and paid £3.75 postage for which has only just arrived!!)”

Helpful Report

Posted 5 years ago

“I wanted to support small and local - the box was a well received present. I was however disappointed in delivery being 3 days late as specified delivery date and didn’t receive any notification that this wouldn’t be met. Difficult times I know but .....”

Helpful Report

Posted 5 years ago

“The advent calendar I ordered has been amazing. Excellent quality products, and a really good variety.”

Helpful Report

Posted 5 years ago

“Great gift basket that was exactly as advertised!”

Helpful Report

Posted 5 years ago

“The package arrived quite quick (it was a bit late because of covid affecting the postal service) but one of the products (of three) was wrong. The team were very good at sending out the right product to me and even let me keep the other one (that was sent out instead of the right one). Overall they were very friendly and very quick at replying and posting.”

Helpful Report

Posted 5 years ago

“Excellent service throughout. The regular updates were welcomed and delivery speedy given the current circumstances.”

Helpful Report

Posted 5 years ago

“I ordered an advent calendar with Borough Box, and I was really pleased with it. The delivery arrived exactly when they said it would in perfect condition and the calendar itself has been a huge success. Thank you very much!”

Helpful Report

Posted 5 years ago

FodaBox is rated 4.2 based on 3,284 reviews