FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.20

4.2 Rating 3,284 Reviews

79 %

of reviewers recommend FodaBox

4.2

Based on 3,284 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

FodaBox 5 star review on 15th March 2026

Jessica P

FodaBox 5 star review on 4th September 2025

Anonymous

Anonymous // 01/01/2019

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“My products look amazing and I can't wait to try them. Good service and I will definitely make some more purchases from you.”

Helpful Report

Posted 5 years ago

“Appalling. I see I am not the only one who's delivery address was defaulted to a wrong postcode, and if Boroughbox had answered my emails (3) , the error could have been corrected, but they didn't. Yodel refuse to alter the postcode without authorisization from BB, but as they ignore emails, the parcel wont be delivered. I also see they asked customers to contact them with problems, and not post of social media.... but.... they dont answer emails. An appalling example of a greedy supplier accepting orders (and money)they cannot fulfill, or provide any kind of customer support. Difficult times for EVERYONE, BB, and you have played the ''support your independent suppliers'' card, but failed to respect the customers or their patronage. Never ever again will I buy from you.”

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Posted 5 years ago

“I ordered 2 hampers for my son and his partner from 2 different ranges they were both delivered within 5 days and they are both delighted with the quality and presentation of the hampers an excellent service especially in these times I would not hesitate to buy again 5 star service highly recommended thank you boroughbox”

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Posted 5 years ago

“No problems very straightforward transaction. Very quick delivery”

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Posted 5 years ago

“Absolutely delighted with both boxes that arrived thank you. The only issue was the delivery service lack of update on order but I completely understand in these unprecedented times and commend them for fulfilling the delivery.”

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Posted 5 years ago

“Very bespoke hampers, good value for money. Delivery was later than expected but given the circumstances I can understand the additional pressures that business are under. Yodels confirmation emails leave a lot to be desired, it would be useful if they put the delivery address on or order information on the confirmation. I will use again.”

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Posted 5 years ago

“Product was excellent and sent promptly to the recipient. However, the message that was attached with my name and details was not enclosed. After many days of calling around the sender contacted me and asked if I knew who it could be from. I was disappointed that they had to find out this way and the surprise element was diminished. Never mind, I could not do anything about this. Though I did contact customer services about this about 3 weeks ago and have not heard anything since.”

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Posted 5 years ago

“I’ve bought before from borough box but from an exhibition. Loved giving the products as presents so decided again to do so.”

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Posted 5 years ago

“Appalling poor service. Placed order in first week of December. paid a large shipping fee and it is still not received on 23 Dec and recipient not likely to receive it by Christmas day. Hard not to describe it anything other than incompetence. I would not order from them again.”

Helpful Report

Posted 5 years ago

“I was very disappointed with both advent calendars. They were gifts. I ordered 2x 24 day calendars. Just before they were due to be dispatched you told me that ONE of them wasn't 1-24 but 1-12 back to back. It was, by then, too late to cancel! They turned up and not only was the packaging damaged, with an item missing but BOTH CALENDARS WERE 1-12 back to back!! I will not be ordering from you again. Had you despatched them when I ordered them I could have done something about it but arriving a day or two before it was impossible to do so. Very VERY disappointed, £150 down the drain as far as I'm concerned,”

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Posted 5 years ago

“Our firm arranged for us to receive a code to use to buy ourselves a Christmas Gift, it was easy to log on and chose an item. All in all very efficient.”

FodaBox 5 star review on 23rd December 2020

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Posted 5 years ago

“I bought the advent calendar box of food (£120?) for my mum. Unfortunately it was not clear that it was an advent calendar so when she opened up the packaging she dismantled the calendar too. She said it was hard to get the box within the box out and there was nothing to indicate it was an advent calendar. All the food goodies are lovely, however. She just got them all at once instead of spread over 24 days!”

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Posted 5 years ago

“Super fast delivery and perfect gift for recipient. Delighted”

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Posted 5 years ago

“Very pleased. Perfect fit. Fast delivery”

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Posted 5 years ago

“Very efficient service and great products.”

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Posted 5 years ago

“Let me start I have no problem with their prices and the products seem fair. Unfortunately they only sent 1 of my 2 presents, mistakes happen it’s fine. But I could not get hold of anyone to rectify, had to really push and make noise for them to send it. I’d have been happy for a refund but I couldn’t even get hold of them for that! When I pay £5 delivery I do expect tracking and a decent time frame these days and when you order a month ahead of Christmas you’d think you were safe. I reached out on Twitter, Instagram, Facebook, phone and email and it was like pulling teeth! It’s a shame they want to blame coronavirus except it looks like they’ve had this problem before and not learnt.”

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Posted 5 years ago

“Excellent selection of quality products. Great service and delivery. Will definitely be using again.”

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Posted 5 years ago

“Bought as a Christmas gift for male relative which looks perfect for him. Good service and delivery. Would definitely buy from Boroughbox again”

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Posted 5 years ago

“Excellent service and well wrapped gift”

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Posted 5 years ago

“I bought the Gin gift box for a friend - Looked great and the recipient was delighted. He couldn't wait till Christmas and has started to drink them already, saying they are "Fantabulous". Thank you.”

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Posted 5 years ago

FodaBox is rated 4.2 based on 3,284 reviews