FodaBox Reviews

Name: FodaBox
Address: Unit 10 Quadrant Park, Welwyn Garden City, Hertfordshire
Rating: 4.15

4.2 Rating 2,932 Reviews

78 %

of reviewers recommend FodaBox

About FodaBox:

At FodaBox our mission is to make better food & drink accessible to everyone. When you enjoy our online retail marketplace, you support independent brands and producers from across the UK. Anything sold directly by FodaBox is hand-chosen from our favourite producers and shipped directly on an expedited service from our warehouse.

Visit Website

Phone:

03331 21 21 66

Email:

support@fodabox.com

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What was your experience like with the seller on our marketplace? I ordered a selection of pies on 24th November 2020. The website indicated despatch within 3-5 working days. I chased this up on 3rd December 2020, and was told that these would now be delivered on 9th December 2020. (15 days!) The Borough Box customer service team were okay, and contacted their supplier, who in turn simply told me when they were going to deliver. I have no idea about the quality of the product, because they still haven't arrived.”

Helpful Report

Posted 4 years ago

“I still have not had any indication when my order will arrive despite sending two emails.”

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Posted 4 years ago

“firstly, i put a lot of items in my basket and the delivery charge was over £30 because they post from each independent stall instead of employing someone to go round picking your order which I think is a huge flaw in this system, I live in Manchester so I cannot go to the market myself, there is no way anyone is ever going to pay £30 plus for delivery, you need to employ a picker and this will reduce this problem. 2nd i then ordered two cocktail sets (these also were coming from two separate stalls) which said 3-5 working days for delivery but may take longer due to covid, I could accept this as I know the postal services are struggling at the moment, however, I ordered 8 other things from other businesses after I had ordered from borough box and they all arrived, so, on the 4th working day i emailed to ask where my items are, they hadn't even left the warehouse yet. this is a joke. it is December, you should of planned that you were going to be busy and employed some temp staff or just rota'd in more of your current staff. it is never ok to leave peoples items sat there after four days of them having paid for it when you state 3-5 working days to receive. its just simply not good enough and very very pro service. i have cancelled my order and am now awaiting my money back. disastrous and would not recommend. (i normally go above and beyond to recommend small businesses but on this occasion this was a disgrace).”

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Posted 4 years ago

“The service was good but I’m afraid to say the product really isn’t worth the money. Extortionate price for very small and hit n miss ‘surprises’ 😪”

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Posted 4 years ago

“Still not received order, it got list reordered and still not got it”

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Posted 4 years ago

“I was surprised to find that the individual spice tin had no lids. So the spices can spill out into the bigger box. It says on the website description that each tin has a see through lid. I think that is misleading. The big tin containing the smaller spice tins has a see through lid. I was told I fouled Keane them in the packets! So why bother with the smaller tins. Sent back costing me £4 + in return postage”

Helpful Report

Posted 4 years ago

FodaBox is rated 4.2 based on 2,932 reviews