FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.41

4.4 Rating 4,697 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how FoodServiceDirect.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FoodServiceDirect.com 5 star review on 8th April 2025

FoodServiceDirect.com 5 star review on 4th January 2025

Rebecca Hines

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ce produit est absolument de tres bonne qualité, mais les frais de transport sont aussi elevés que le produit, j aimerais connaitre un epicerie locale qui vend ce produit, est -ce possible region de Thetford mines Qc”

Helpful Report

Posted 2 months ago

Nous vous remercions pour votre commentaire ! Nous travaillons avec notre transporteur pour réduire nos frais d'expédition. Appelez notre équipe au 855-705-0755 pour en savoir plus sur les points de vente locaux qui vendent ce produit !

Posted 2 months ago

“The scones are the best that I ever had. I only purchase them from here. Great service and fast shipping. I highly recommend them.”

Helpful Report

Posted 2 months ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 2 months ago

“I love there service”

Helpful Report

Posted 2 months ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“It was easy to make my order and got it sooner than I expected.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 2 months ago

“Excellent product, service and delivery.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 2 months ago

“Quick shipping, well-boxed, fresh product.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“Happy with my experiences with FoodServiceDirect. On this last shipment, I was disappointed that the expiration date on my Parkay Tub Spread was only 4 months out, as I will use it much longer than that. First time that has happened.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience. We sincerely apologize for any disappointment surrounding the expiration date. We guarantee at least two weeks remaining before the best-by date. We appreciate your feedback and apologize for the inconvenience.

Posted 2 months ago

“I like this product very much. Easy delivery.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 2 months ago

“Processing/shipping was a little slow but we received the product and it was great!”

Helpful Report

Posted 2 months ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“Everything was well packed and delivered promptly”

Helpful Report

Posted 2 months ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“Fast service. Product was as advertised. Will definitely order again.”

Helpful Report

Posted 2 months ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. Hope to see you again soon!

Posted 2 months ago

“So happy that I ordered, 😊”

Helpful Report

Posted 2 months ago

Thank you for your review! We are thrilled to hear you are happy with our service. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“Great Quality. Fast Shipping. Good Price. Excellent transaction.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are delighted to hear you are happy with our products and service. We hope to see you on foodservicedirect.com again soon!

Posted 2 months ago

“Everything is good quality love food svc direct”

Helpful Report

Posted 2 months ago

Thank you for the amazing feedback! We are so glad to hear your experience was a great one. Hope to see you again soon!

Posted 2 months ago

“Received some ice tea flavor that we haven't been able to find. Reasonable pricing and great delivery”

Helpful Report

Posted 2 months ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for and that it arrived safely. We hope to see you again soon!

Posted 2 months ago

“It was a little disheartening to have to wait months for shipment of a single full case of JFG coffee. It did arrive and was exactly as ordered.”

Helpful Report

Posted 2 months ago

Thank you for your review! The product you ordered is a special order item, which can take 3 to 4 weeks to arrive from our suppliers, as noted on the listing page. We sincerely apologize for the wait time, we understand how it can be frustrating. We hope to serve you better in the future!

Posted 2 months ago

“Order and delivery was very easy and quick. It was packaged very securely.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“Flatbreads were outstanding, hard to find with all that crunchiness & seeds. Wish the packaging was more convenient to open & reclose; & that is showed ingredients & nutritional value.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are thrilled to hear you are happy with our service. While we don't manufacture the items we sell, you can call our team at 855-705-0755 if you have any issues with your order. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

“I live in South Florida, and they quit selling my favorite crème brûlée creamer. And I found this company to order it from and they delivered it to me. it came in a nice large refrigerated box.”

Helpful Report

Posted 2 months ago

Thank you for the feedback! We are happy that we were able to get you the items you were looking for. We hope to see you again soon!

Posted 2 months ago

“Very good product and well packaged.”

Helpful Report

Posted 2 months ago

Thank you for your review! We are happy to hear that your order arrived in great condition. We hope to see you on foodservicedirect.com again!

Posted 2 months ago

FoodServiceDirect.com is rated 4.4 based on 4,697 reviews