FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best service out there”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Frozen items arrived as promised and product was great.”

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Posted 4 years ago

We appreciate the feedback! Thank you for the order!

Posted 4 years ago

“Great prompt service & arrival of product in perfect condition. Will be ordering again. Thank you!”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Easy to navigate site. Good Value on everyday products.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“The case of Yay Milk was delivered when promised, it was package well and we were not charged for the delivery. It becomes too pricey of an item for us to purchase with the delivery included.”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Ordering was quick and easy, i received the item i ordered very quickly. Prices were very fair.”

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Posted 4 years ago

We appreciate the feedback! Thank you for the order!

Posted 4 years ago

“High quality.”

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Posted 4 years ago

Thanks for the great feedback!

Posted 4 years ago

“I have been looking for this relish. It is sweet without being sugary.”

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Posted 4 years ago

We are so happy we could get these to you!

Posted 4 years ago

“Pricing was high but recieved package as stated in invoice”

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Posted 4 years ago

Thank you for the order!

Posted 4 years ago

“Came as hoped for still frozen. Baked up fresh”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Perfect and accurate.!!”

FoodServiceDirect.com 5 star review on 25th July 2021

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“I need larger individual bags of Doritos than the standard found at basic retail stores. Foodservicedirect was a google suggestion and it was right on!! The site was easy to use, arrived fast, fresh a NOT almost expired like I have gotten off of other sites! Plus NO hidden fees. Definitly will use them again.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Pleased with the food. The frozen foods always arrive frozen after shipping.”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“All Trump's 25 lb bag of high-protein flour is a great flour for making great dough for NY-Style pizzas and bread for the home baker. The easy-to-manage smaller 25# size bag is also a plus for the home baker, and the price is good too. FSD.com is a pleasure to work with and, the service is great too. The product arrived well packed, and in a timely manner, will definitely purchase again and soon.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Good service”

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Posted 4 years ago

You’re certainly welcome! We appreciate your business!

Posted 4 years ago

“received hard to find item at a great price with quick delivery items were carefully packed and stayed frozen”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Items delivered when promised”

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Posted 4 years ago

We are so happy we could get these to you!

Posted 4 years ago

“Since I found FSD, I have never been out of Tazo Chai Latte that is my morning drink of choice. It is always in stock and arrives within a couple of days of ordering. This is so much better than going to the grocery store and finding out they don't stock it or they are low or out of the product. Because of my experience, I have recommended FSD to friends and family. Excellent service!”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Great service! A little bit faster will be better. Thanks”

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Posted 4 years ago

Thank you for the feedback

Posted 4 years ago

“I have bought a few items so far from food service direct I have been very pleased with my purchases. I will continue to buy things from them in the future.”

Helpful Report

Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews