FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,966 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,966 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“I received everything I ordered in a good enough time. I wanted to take my business to the next level with buying bulk. this company has allowed me to legitimized my baby, my business.”

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Posted 4 years ago

Thank you for the great feedback! We’re happy to have you as a customer!!!

Posted 4 years ago

“It's nice being Able to get great products at a wholesale level.”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Original order was returned by UPS. FoodServiceDirect refilled and resent my order very quickly.”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Everything I order always arrives on time and is exactly what is described!!! I love Food Service Direct, many times grocery stores don't have what I want but Food Service Direct always does.”

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Posted 4 years ago

Thank you for the great feedback! We are so happy we could get these to you!

Posted 4 years ago

“Excellent service and the Popcorn is very fresh!”

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Posted 4 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one :)

Posted 4 years ago

“Needed some white Bettercreme frosting & FoodServiceDirect came through. Product arrived prior to expected date. Highly recommend.”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Quick delivery!”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“Maxi Stix sent to my home. Excellent delivery, food was still frozen. Very detailed contact, I knew exactly when it would arrive.”

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Posted 4 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service!

Posted 4 years ago

“I bought eggplant from food service direct. The eggplant is delicious, will buy again. Eggplant is a lot of work when you buy it fresh and it is expensive. This was a great deal - I got a lot of eggplant, I filled up five gallon size freezer bags full to the top.”

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Posted 4 years ago

Thank you for the great feedback! We are glad we could get these for you.

Posted 4 years ago

“Easy to use online ordering. Fast shipping and GREAT PRODUCTS”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Excellent service and delivery. Product was as described.”

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Posted 4 years ago

Thank you for the order! We appreciate your business!

Posted 4 years ago

“I always receive my product very promptly. Highly recommend!”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“I’m very happy that I came across with this company. Very satisfied”

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Posted 4 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one :)

Posted 4 years ago

“Product and service were exceptional. My product was packaged with great care and arrived in perfect condition.”

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Posted 4 years ago

“In stock and quick delivery!”

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Posted 4 years ago

“Best quality food arrived in time just as was payed always fresh many great food products will order from them again”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Excellent customer service”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

“Received gyro meat. Absolutely delicious. Would highly recommend . Fast shipping. Will definitely order again”

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Posted 4 years ago

Thank you for the feedback we appreciate your business!

Posted 4 years ago

“Great product and price! Fast delivery. I will reorder!”

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Posted 4 years ago

Thank you for the feedback. We look forward to your continued business!

Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,966 reviews