FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was fine no problem”

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Posted 2 years ago

Thank you for the feedback we appreciate your business. See you soon!

Posted 2 years ago

“Great & fast, still froze. will order again.”

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Posted 2 years ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 2 years ago

“I love FoodServiceDirect! They ship very fast and have foods that I can not find anywhere else.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 2 years ago

“My son is happy with his food. So I am happy.”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“Great service, quality product”

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Posted 2 years ago

Thank you for the feedback. It was our pleasure serving you. Hope to see you again soon!

Posted 2 years ago

“I had a grate experience ordering from Food Service Direct, and yes I'm happy with the service provided, I received my product reasonably fast. I"ll will order again from you. Thank you, Sergio Calderon”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“Great source!”

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Posted 2 years ago

Thank you for the awesome feedback we appreciate your business!

Posted 2 years ago

“Customer service got back to me quickly. Product was shipped on time and arrived early! Pretty good price. Great product! Will definitely order from them again.”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“I ordered 2 coconut cakes which were absolutely delicious. They came in a large styrofoam box packed with dried ice. I live in Florida and usually by the time the package arrives, the ice is completely gone, but with foodservicedirect, they packed it so well that there was still a lot of ice left and the cakes were still frozen solid. So much better than other companies. In addtion, the cakes arrived in record time. Once I ordered, they got here in no time. I am very, very pleased and will definitely order from them again!!!”

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Posted 2 years ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 2 years ago

“Got the popcorn so fast and it came in perfect condition! Pretty good price too!”

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Posted 2 years ago

We are thrilled to have you as part of the Food service direct family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!

Posted 2 years ago

“Fast delivery and very well packed I was amazed by the way it was delivered”

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Posted 2 years ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“nice price and buy I will be buying again”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business. See you soon!

Posted 2 years ago

“I found the products I needed and no complaints at all with shipping! This was my first order from foodservice direct and I'm sure I'll order from them again if economy allows (not a reference to their pricing but to the times we live in)”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could be there for you. See you again soon!

Posted 2 years ago

“salami makes me happy”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 2 years ago

“Product was exactly as advertised and delivery time was spot on. Site is supper easy to use. Definitely a new go to spot for so many things.”

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Posted 2 years ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

“Our package came as promised. We love these finger steaks. Easy for quick meals!”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 2 years ago

“Arrived timely and in excellent condition. I would recommend.”

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Posted 2 years ago

Thank you for the review! We're glad your order arrived safely. We hope to serve you again soon!

Posted 2 years ago

“My first order with Food Service went very well. Unfortunately I had to cancel and their customer service representative made this process extremely simple. I look forward to purchasing hard to find food products from Food Service. Thank you, Michael”

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Posted 2 years ago

Thank you for the great feedback! We are glad we could be there for you. See you again soon!

Posted 2 years ago

“I received my order in a timely manner, it was packaged very well. I highly recommend them and look forward to ordering more for my food truck.”

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Posted 2 years ago

Thank you so much for the recommendation! We appreciate your business. See you again soon!

Posted 2 years ago

“Customer service was great, delivery of the product was prompt and arrived in excellent condition.”

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Posted 2 years ago

Thanks for the great review! We're happy to hear that your products arrived quickly and in perfect condition. We appreciate your business and hope to serve you again in the future.

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews