FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.41

4.4 Rating 4,969 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,969 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PROS Very fast delivery great communication when products was delivered. Food is great so far first time buyer. Only ONE CON is Shipping is a bit expensive taking away savings on the food but this service is great for people who have no transportation on the other hand and who have big families to feed. Thank you”

Helpful Report

Posted 4 years ago

“FoodServiceDirect has been an answer to many of culinary needs. They availability of products, quality and freshness of products, and shipment speed greatly excells all competitors! I have been a customer for several years and my loyalty to them will remain strong becuase I know without doubt, that they are there to fulfill any request I have.”

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Posted 4 years ago

“Great products at great prices!”

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Posted 4 years ago

“Fast shipping, great customer service!”

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Posted 4 years ago

“great food quick delivery decent prices”

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Posted 4 years ago

“Perfect product, Perfect taste”

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Posted 4 years ago

“The product was as advertised and delivered as promised”

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Posted 4 years ago

“I received my items promptly and in good condition. They tasted just as I remembered as young student in school. The purchase and delivery, as well as the updates along the way went very well for me. I will be purchasing more in the future. Thank you.”

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Posted 4 years ago

“The transaction was easy and the product was delivered on time.”

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Posted 4 years ago

“Most attentive customer service regarding questions that I had. Delivery prompt and in good shape though by the time I had opened it, the dry ice had melted.”

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Posted 4 years ago

“When my pretzels arrive about half the box was broken up!!”

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Posted 4 years ago

“I have no idea what your service is???”

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Posted 4 years ago

“Great food good quality and great service will order again thank you”

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Posted 4 years ago

“Easy to find and order my product. Fast and efficient shipping. Prompt delivery. Perfect!”

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Posted 4 years ago

“Would definitely order from this company again. My order came very quickly. Meat was completely froze as it should be and packaged great. Great company!”

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Posted 4 years ago

“Shopping the website was easy and food was delivered in a timely fashion but being that it was frozen food, another day's delay might have caused the items to thaw.”

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Posted 4 years ago

“Enjoyed viewing all of the choices. Easy ordering and prompt delivery. Cold items were packaged in an impressive way. Will definitely order again even though we are a single family and not a food or restaurant supply.”

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Posted 4 years ago

“BEST frozen peaches !!!”

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Posted 4 years ago

“Good selection, fast shipping.”

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Posted 4 years ago

“Catfish was excellent!!”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,969 reviews