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FoodServiceDirect.com Reviews

4.4 Rating 4,698 Reviews
84 %
of reviewers recommend FoodServiceDirect.com
4.4
Based on 4,698 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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I bought frozen onions and red bell peppers. While FoodServiceDirect was excellent, I wish these veggies did not have to come all the way from China. Is there any more locally available frozen vegetables? Thank you
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Posted 4 years ago
My order was well packed and still frozen when it arrived.
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Posted 4 years ago
I received the wrong chips but still good I wanted the olive oil without the sea salt
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Posted 4 years ago
Very good product. Delivery made while at work but packed well for the time of year that was still frozen when I got home
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Posted 4 years ago
Received the package in very good and satisfactory order.
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Posted 4 years ago
I love the product, but the order arrived in a poorly packaged box, which had been damaged in shipping. Fortunately, the milk was intact.
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Posted 4 years ago
Delivery was good, but there were numerous fish fillets that were broken in half upon opening and it makes it hard to cook when they are in small pieces.
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Posted 4 years ago
I like to purchase frozen dough and wish you stock more verity items. thank you The ppang
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Posted 4 years ago
The Kidney Beans I recently ordered, the cans all have a dent in them ? I wanted to tell you this! I am concerned with it being dented as far as the inside of the product?
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Posted 4 years ago
We love Impossible meat because our family consists of a combination of vegan, vegetarian, and flesh eaters. Impossible satisfies all. As the cook of the home, I can use just one source of protein to create one entree that satisfies everyone.
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Posted 4 years ago
I like FoodServuxe direct. We had no issues this time went quick and easy. When we had issues before there was quick and friendly resolve for us. As should be I wish all business would be that way. I will always use FoodServuce Direct thank you
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Posted 4 years ago
I love the Dr. Praeger Kale burgers. I wish they were individually wrapped, but I am very happy they always come well frozen and well packaged.
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Posted 4 years ago
Overall we are satisfied with the products we receive from FoodService and they are good with refunds for damaged products (which is happening less and less). I would give them 5 stars, but their shipping cost seems vs other food sources we use.
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Posted 4 years ago
Good packaging!
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Posted 4 years ago
Of course I love the product I order but always wonder why you don’t Mark box keep this side up, my package is always sitting up on side then when I open all boxes seem to be cracked and butter bars are all out of place. Can they pack box in side tighter? Other than that happy I can get the product and Thanks Next time I’ll get pictures or video.
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Posted 4 years ago
I thought that the case of 12 yogurts was a bit expensive but the yogurt was kept cold when delivered and the service was very good
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Posted 4 years ago
Enjoy the foods I order and the time for it to get to me is like only a week.
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Posted 4 years ago
Received package with in time frame quoted. Thanks
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Posted 4 years ago
Pleased with the price and delivery of case of Nitrile gloves purchased. The original delivery date was delayed, however I was notified with clear communication
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Posted 4 years ago
This is the best place to do your shopping. I love shopping here because you get the best of chicken, breakfast sausage, biscuits, etc, almost anything you need.
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Posted 4 years ago
FoodServiceDirect.com is rated 4.4 based on 4,698 reviews