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FoodServiceDirect.com Reviews

4.4 Rating 4,751 Reviews
84 %
of reviewers recommend FoodServiceDirect.com
Company Reviews Product Reviews
23
 Metrics
4.4
Based on 4,751 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read FoodServiceDirect.com Reviews

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William Sammons
Verified Buyer
“The two saugage boxes were not sealed themselves. Separate boxes shipped together”
Helpful Report
Posted 4 years ago
Sabira Wahab
Verified Buyer
“Service is Awesome. Customer service is also AwesomeBut shipping price is high”
Helpful Report
Posted 4 years ago
Gary Johns
Verified Buyer
“My gyro meat could have had some dry iced packed with it, but arrived fine. The products I've ordered have all been good, other than no ice in the box when I receive food products. I know they put dry ice in, in the past, but this last order I saw none. It's just a bit of added comfort when ordering refrigerated or frozen foods”
Helpful Report
Posted 4 years ago
Bernadette Cheponis
Verified Buyer
“I have ordered Move Over Butter several times. Order comes packaged cold and within the time specified. My only concern this time is that the expiration date on this case says January 2021. Tough to use a case in one month.”
Helpful Report
Posted 4 years ago
Denise Micale
Verified Buyer
“Very good service! One can was badly dented but otherwise everything was great.”
Helpful Report
Posted 4 years ago
Olivia McCoy
Verified Buyer
“Quick and accurate response.”
Helpful Report
Posted 4 years ago
Ken StGeorge
Verified Buyer
“Would be nice to have discounts”
Helpful Report
Posted 4 years ago
YB
Unverified Reviewer
“I placed an order from Food Service Direct, and was very pleased with the product, and the delivery time! The item was received within 2-3 days and the only not so great comment would be to say the delivery driver did not ring my doorbell, but that is no fault of the company at all. I will be ordering from them again.”
Helpful Report
Posted 4 years ago
YB
Unverified Reviewer
“I placed an order from Food Service Direct, and was very pleased with the product, and the delivery time! The item was received within 2-3 days and the only not so great comment would be to say the delivery driver did not ring my doorbell, but that is no fault of the company at all. I will be ordering from them again.”
Helpful Report
Posted 4 years ago
YB
Unverified Reviewer
“I receive my package from Food service direct within 3 days if not sooner. The delivery was great, and the only thing that did not happen was the delivery man never ran my doorbell. Other than that, the product was great, and I am enjoying it.”
Helpful Report
Posted 4 years ago
Nicole
Verified Reviewer
“I tried this site after a friend of mine had a good experience, I was happy to have the same result! I will try them again for sure. They had the beyond meat sausages i've been looking for!”
Helpful Report
Posted 4 years ago
FoodServiceDirect.com is rated 4.4 based on 4,751 reviews
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