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FoodServiceDirect.com Reviews

4.4 Rating 4,741 Reviews
84 %
of reviewers recommend FoodServiceDirect.com
4.4
Based on 4,741 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read FoodServiceDirect.com Reviews

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The two saugage boxes were not sealed themselves. Separate boxes shipped together
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Posted 4 years ago
Service is Awesome. Customer service is also AwesomeBut shipping price is high
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Posted 4 years ago
My gyro meat could have had some dry iced packed with it, but arrived fine. The products I've ordered have all been good, other than no ice in the box when I receive food products. I know they put dry ice in, in the past, but this last order I saw none. It's just a bit of added comfort when ordering refrigerated or frozen foods
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Posted 4 years ago
I have ordered Move Over Butter several times. Order comes packaged cold and within the time specified. My only concern this time is that the expiration date on this case says January 2021. Tough to use a case in one month.
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Posted 4 years ago
Very good service! One can was badly dented but otherwise everything was great.
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Posted 4 years ago
Quick and accurate response.
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Posted 4 years ago
Would be nice to have discounts
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Posted 4 years ago
I placed an order from Food Service Direct, and was very pleased with the product, and the delivery time! The item was received within 2-3 days and the only not so great comment would be to say the delivery driver did not ring my doorbell, but that is no fault of the company at all. I will be ordering from them again.
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Posted 4 years ago
I placed an order from Food Service Direct, and was very pleased with the product, and the delivery time! The item was received within 2-3 days and the only not so great comment would be to say the delivery driver did not ring my doorbell, but that is no fault of the company at all. I will be ordering from them again.
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Posted 4 years ago
I receive my package from Food service direct within 3 days if not sooner. The delivery was great, and the only thing that did not happen was the delivery man never ran my doorbell. Other than that, the product was great, and I am enjoying it.
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Posted 4 years ago
I tried this site after a friend of mine had a good experience, I was happy to have the same result! I will try them again for sure. They had the beyond meat sausages i've been looking for!
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Posted 4 years ago
FoodServiceDirect.com is rated 4.4 based on 4,741 reviews