FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,968 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Am so pleased that the sausage I ordered were STILL frozen !!! Thank you !”

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Posted 4 years ago

“Food well packed. Fast shipping.”

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Posted 4 years ago

“I really like this product”

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Posted 4 years ago

“Excellent experience! Will continue to do business with FoodService direct.”

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Posted 4 years ago

“Very exceptional service,speedy delivery and satisfactory product.Great selection of products”

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Posted 4 years ago

“Outstanding service quick quick quick”

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Posted 4 years ago

“Excellent service! Keep up the marvelous work received my order at a perfect time! Packed and shipped with care! Kept me updated about my order through the process. I will definitely be ordering from your company again and will be putting in a good word so my friends and associates will order as well! God Bless and stay safe!”

FoodServiceDirect.com 5 star review on 27th February 2021

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Posted 4 years ago

“Order arrived on time and packed well to avoid shipping damage.”

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Posted 4 years ago

“Fast shipping, products packaged extremely well! Will definitely order again soon!”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“very good beer breaded cod and chicken fried steak, easy to fry and real tasty!!”

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Posted 4 years ago

“Awesome, super fast shopping”

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Posted 4 years ago

“I'm very happy with my purchase 😊”

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Posted 4 years ago

“Great experience”

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Posted 4 years ago

“Excelente servicio, puntual, organizado y con información precisa durante toda la transacción. La página web es muy amigable, es muy fácil conseguir lo que quieras.”

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Posted 4 years ago

“Arrived on time. Was packed in dry ice and arrived very frozen.”

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Posted 4 years ago

“Good service. Got my order in a timely fashion”

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Posted 4 years ago

“no need to heat them, let stand room temperature, best buns ever.”

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Posted 4 years ago

“Awesome products!”

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Posted 4 years ago

“Been looking for this everywhere and FSD was the only retailer that has it in stock and very excited to use it for future dishes.”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,968 reviews