FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,968 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My kids love the Benefit oatmeal chocolate bars! They had tried them at school for breakfast and loved them so much, so we ordered them for home.”

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Posted 4 years ago

“Fast and easy great business will be a returning customer”

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Posted 4 years ago

“the offer of free shipping allowed me to place an order, and everything was delivered promptly and intact”

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Posted 4 years ago

“I have been using Dominex eggplants for many years until they stopped providing them to local markets. Food Service is my go to place to get these wonderful eggplants. Delivered quickly and boxed perfectly.”

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Posted 4 years ago

“Order arrived on time and in good shape. Thanks!!”

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Posted 4 years ago

“Great products, very good prices, and quick delivery. My second purchase from them and I look forward to to additional purchases in the future.”

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Posted 4 years ago

“Excellent product and service.”

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Posted 4 years ago

“So good and nostalgic!”

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Posted 4 years ago

“Very efficient, quick service. Ordered meat, came when they said, packed in dry ice still frozen. Thank you for you exceptional service!”

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Posted 4 years ago

“Price was very good, sent and delivered on time without any hassle.”

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Posted 4 years ago

“Very pleased with my order. Timely shipping!”

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Posted 4 years ago

“Super fast shipping! No complaints! Will order again”

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Posted 4 years ago

“I like how fast u ship my favor crackers since I was a baby in dominican republic”

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Posted 4 years ago

“Very easy to order and fast delivery!!”

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Posted 4 years ago

“I am very pleased with the prices and the quality is great. Will definitely order again.”

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Posted 4 years ago

“Makes a fantastic sauce!”

FoodServiceDirect.com 5 star review on 27th February 2021

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Posted 4 years ago

“Great company, excellent professional customer service and valued products.”

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Posted 4 years ago

“I gave several health issues and these Magic Cups are amazing they taste amazing and they’re healthy since I have a swallowing problem these are perfect”

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Posted 4 years ago

“I felt the continuous shipping updates are important to keep track of incoming deliveries. Good job.”

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Posted 4 years ago

“Delivery has been very fast! Thank you”

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Posted 4 years ago

FoodServiceDirect.com is rated 4.4 based on 4,968 reviews