FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,936 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,936 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t realize until google search this was a bulk order store”

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Posted 2 years ago

Thank you for the feedback we really do appreciate your business. See you again soon!

Posted 2 years ago

“I’m satisfied with your service”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“When I order they immediately send it and I get it 7-10 days.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“Best pre-formed pizza dough, so easy to defrost and top with sauce and toppings. Great for pizza parties especially if you have a pizza oven. Dough lasts up to 6 months in the freezer!”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 2 years ago

“Quick and Cheap Prices. I would buy from them again. I can't find that product near me so I'm happy that I could get it from them!”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“My biscuits arrived thawed but they rectified the situation immediately sent out new and they arrived still frozen and in time for when I needed them. Will use them again in the future. Good people to deal with.”

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Posted 2 years ago

We appreciate the feedback! Thank you for letting us make this right for you. See you again soon!

Posted 2 years ago

“FSD carries a tea product - Tazo Zen - that is becoming hard to find. Delighted to find it here and get fast and reliable delivery.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to help you get something that is hard to find in your area!

Posted 2 years ago

“Great website, easy to order, speedy delivery in well iced containers for perishables!! Will continue to order here.”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business. See you again soon!

Posted 2 years ago

“Great service. Love the little ketchup bottles!”

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Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“Product arrived on time and still frozen. And it is oh so good. Thank you”

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Posted 2 years ago

You’re certainly welcome! We appreciate your business. See you soon!

Posted 2 years ago

“I have had excellent experiences ordering from Food Service Direct. They have the best price I've found on Rice Dream Unsweetened Rice Milk, even including the shipping charge! Delivery is fast and the product has always arrived in great condition. Thanks for even supplying residential households.”

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Posted 2 years ago

Thank you for the great feedback! We are so glad to hear your experience was a great one. Hope to see you soon :)

Posted 2 years ago

“Purchased a high quality kitchen matt from FSD. Great quality product and great service”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 2 years ago

“Always have what I need. My items come right away I will continue to order with you”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“Have ordered maple leaf duck numerous times Always good and great service”

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Posted 2 years ago

Thank you for the feedback. We look forward to your continued business. See you soon!

Posted 2 years ago

“Items arrived in-tact as advertised. Great shipping time and fees. Worthy of repeat business. Thanks.”

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Posted 2 years ago

Thank you for the feedback! We are thrilled to have you as part of the Food service direct family! See you again soon.

Posted 2 years ago

“Very good products, and prompt delivery in great condition!”

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Posted 2 years ago

Thank you for the feedback we appreciate your business. See you soon!

Posted 2 years ago

“Fast delivery!!”

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Posted 2 years ago

Thank you for the feedback we appreciate your business. See you soon!

Posted 2 years ago

“Food Service Direct are awesome, and they sell the best tasting hamburgers around anywhere. The 4oz TNT burgers are the bomb. Shipped very fast and shipped in coolers and dry Ice. I have had 3 orders in the last month and a half.”

Helpful Report

Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“Great product and service!”

Helpful Report

Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“Very good service. We are pleased with our purchase.”

Helpful Report

Posted 2 years ago

Thank you for the feedback! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,936 reviews