FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,960 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,960 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seed of delivery Great. Shipping is rather expensive, still less than buying 15 2 LB. boxes.”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 2 years ago

“pleased with delivery.”

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Posted 2 years ago

Thank you for the review! Glad to hear you are satisfied with our service! Hope to see you soon!

Posted 2 years ago

“The delivery was great and I'm enjoying my chuck wagon sandwiches that I haven't had for years!”

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Posted 2 years ago

Thank you for the great review! We are so glad we could get these to you. See you again soon!

Posted 2 years ago

“Pleased with everything! My one gripe is the size of the styrofoam container my items came in…Huge”

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Posted 2 years ago

Thank you for the review. If there ever is an issue with your order please feel free to reach out to our customer service team anytime we would be happy to help.

Posted 2 years ago

“I had to order a specific cereal in order to make my Chex mix using organic cereal I was glad I was able to order through this company since my grocery store no longer able to order it for me Thank you”

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Posted 2 years ago

Thank you for the great review! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 2 years ago

“Quick delivery and the order is always correct!”

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Posted 2 years ago

Thank you so much for the kind words! We really do appreciate your business. See you again soon.

Posted 2 years ago

“I ordered Philly sensation break away steak servings 4 oz . Arrived in a tight thick foam cooler frozen solid. The product was great as expected. I may go up and put a few on the flat top for dinner tonight. Awe. I'm hungry now. Good going .👍”

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Posted 2 years ago

Thank you for the great feedback! We are so glad we could get these for you. See you again soon!

Posted 2 years ago

“We have used FoodServicedirect for the past three years and have always had very prompt deliveries for our annual Christmas Crab feast. Properly packaged and frozen quality product.”

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Posted 2 years ago

Thank you for the great review! We are glad we could be there for you. See you again soon!

Posted 2 years ago

“We ordered te GF puff pastry crust. So happy to find. Easy to order and quick delivery.”

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Posted 2 years ago

Thank you for the great review! We are so glad we could get these for you. See you again soon!

Posted 2 years ago

“the items i purchased were packed well and just what i expected them to be.”

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Posted 2 years ago

Thank you for the review! We are happy to hear that your order was delivered safely. We can't wait to see you again soon!

Posted 2 years ago

“Great company! and very happy with my purchase”

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Posted 2 years ago

Thank you for the review! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“For some reason the local markets no longer carry Maxwell Orange Cafe coffee in their international coffee selection. The price/can of flavors in this selection should be in the $3-4 range, but the price being charged on line by most sellers, including Amazon, are much above this. I was getting the larger multi packs from Amazon or Walmart, but then both also raised their prices considerably. Food Service Direct offered the best price for their multi-pack Orange, and the shipping is pretty good, but maybe a bit pricey. Even considering the shipping costs at Food Service Direct, in my last shopping that is were I found the best deal.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we could get you the items you need. We really do appreciate your business.

Posted 2 years ago

“Excellent product, Excellent delivery!”

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Posted 2 years ago

Thank you for your kind words! We're thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 2 years ago

“Our order for International Delight 384 dairy replacement portions arrived late for the second time. Now FSD.com has corrected our complete address, so that should improve. But this shipment is comprised of little cups containing a liquid that fails to foam our coffee, which enhances its flavor. Customer Service is looking into this.”

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Posted 2 years ago

Hello, Thank you for the review. It is important you are 100% satisfied with this purchase. I've flagged your email as urgent for our team to review. Please watch for an email within the next 12-24 hours!

Posted 2 years ago

“Thank you I love it. It shipped on time. This Christmas will be beautiful. I will order again.”

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Posted 2 years ago

Thank you for the great review! We are so glad we could get these for you. See you again soon!

Posted 2 years ago

“When initially ordered, I got a cancelation, but after getting in touch with customer service, I got a shipping notification the same day and I appreciated that, then delivery was faster than expected.”

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Posted 2 years ago

Thank you for the great review! We are glad we could be there for you. See you again soon!

Posted 2 years ago

“Package arrived timely and still frozen”

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Posted 2 years ago

Thank you for your kind words! We're thrilled to hear that your order arrived safely. We look forward to serving you again soon!

Posted 2 years ago

“Very good. Quick response.”

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Posted 2 years ago

Thank you for the awesome feedback we appreciate your business. See you again soon!

Posted 2 years ago

“Great collection of gluten free flour that is always in stock. Prices are reasoable and the product is shipped quickly.”

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Posted 2 years ago

Thank you for the feedback! We are so glad we are able to get you the items you were looking for. See you soon!

Posted 2 years ago

“Great service, product arrived earlier than guaranteed”

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Posted 2 years ago

Thank you for the review. It was our pleasure serving you. Hope to see you again soon!

Posted 2 years ago

FoodServiceDirect.com is rated 4.4 based on 4,960 reviews