FoodServiceDirect.com Reviews

Name: FoodServiceDirect.com
Address: 2 Eaton St STE 805, Hampton, 2 Eaton St STE 805, Hampton, Hampton
Rating: 4.42

4.4 Rating 4,968 Reviews

84 %

of reviewers recommend FoodServiceDirect.com

Company Reviews

Product Reviews

Metrics

4.4

Based on 4,968 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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FoodServiceDirect.com 5 star review on 15th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product came quickly and wife likes it.”

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Posted 5 years ago

“All as promised”

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Posted 5 years ago

“Fast delivery. Thanks!”

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Posted 5 years ago

“Great product at a fair price”

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Posted 5 years ago

“Great service!”

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Posted 5 years ago

“Excellent service, orders arrive in a timely manner. In the past when I've had questions, they've been answered quickly and thoroughly.”

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Posted 5 years ago

“Awesome!!! Order was accurate, came on time 😎 and packed very well”

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Posted 5 years ago

“Great service..love ordering from you..very quick”

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Posted 5 years ago

“Great as always”

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Posted 5 years ago

“Deliveries are always on time. Huge selection of products. No fuss or hassle during and after the ordering process. Absolutely no complaints from me! I will definitely be a customer for life! Thank you Foodservicedirect!!”

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Posted 5 years ago

“My son LOVES Trix Yogurt and put it on his Christmas list. I had no idea where to get it from and was directed to this site. The website was clear stating that refrigerated items not guaranteed before Christmas that are ordered after 12/16. I did not order the yogurt until 12/18 - yet it still arrived 12/23 in time for Christmas morning! So grateful for FoodServiceDirect!”

FoodServiceDirect.com 5 star review on 6th January 2021

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Posted 5 years ago

“Great service , prices, and fair shipping prices.”

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Posted 5 years ago

“Ordered cartons of Lipton Orange Tea to home brew ice tea. Service was great. Arrived in 3 days during the Christmas holidays and the price was great.”

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Posted 5 years ago

“Love the service and the product.”

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Posted 5 years ago

“Food came promptly for a Christmas present. The box was not taped all that well but their customer service is great and didn't brush me off.”

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Posted 5 years ago

“Fast service! Order my product and received in less than a week.”

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Posted 5 years ago

“Thank you so much for being helpful and taking care of me in cinema or on time God bless stay safe”

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Posted 5 years ago

“Showed up frozen as expected and very good!!!”

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Posted 5 years ago

“Great selection and quick delivery. Only problem is rather high shipping fees.”

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Posted 5 years ago

“Awesome service and value. Will buy from again. Thank you so much.”

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Posted 5 years ago

FoodServiceDirect.com is rated 4.4 based on 4,968 reviews