Frost Nyc Reviews

Name: Frost Nyc
Rating: 4.41

4.4 Rating 1,743 Reviews

86 %

of reviewers recommend Frost Nyc

4.4

Based on 1,743 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5

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Phone:

2127307879

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made a purchase from frost Nyc a while ago didn’t receive the item I purchased with might be the work of fedex but I contacted customer services and They where more helpful insuring me that there doing everything they can for there customers.”

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Posted 6 years ago

“My fiance was very pleased with the piece of jewelry he purchased. Although it seemed like it took a long time, what matters is that the product is absolutely beautiful.”

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Posted 6 years ago

“Very satisfied with the price and quality,,,,took a little longer than i expected RMS”

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Posted 6 years ago

“Met my expectations for Items purchased. Very good quality.”

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Posted 6 years ago

“Frost NYC has wonderful and responsive customer service that tends well to the needs of the customer. In an incident I had, they were quick to respond and reach out.”

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Posted 6 years ago

“Exceed my expectations”

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Posted 6 years ago

“every thing was sent back the next day I no longer need anything .thanks”

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Posted 6 years ago

“Bought a 10k gold figaro chain for my Grandsons 15th Birthday. Arrived in a very timely manner, packaged well, and was beautiful. He absolutely loved it, and hasn’t taken it off since he received it. I would definitely recommend Frost NYC too friends and family.”

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Posted 6 years ago

“Great quality. Great service. All was handled prompt and courteous. Beautiful 14kt Figaro chain. I will be back for more.”

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Posted 6 years ago

“Great products and unmatched warranty!”

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Posted 6 years ago

“I never received my purchase or my confirmation number. Nothing! I have email and no one has responded”

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Posted 6 years ago

We do apologize you were unhappy with our service. We do see that the only order we have for you was placed on January 23, 2019 and it was delivered to you on February 5, 2019 at 11:04am and it was signed for by T. Harris. You may track the package using this tracking number: 785226061337 If you have any further questions or concerns feel free to contact us at 888-485-1061 - Sales Manager

Posted 6 years ago

“Great purchase great customer service. Will purchase another item soon. Frostnyc is the best by far.”

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Posted 6 years ago

“I am very pleased with my purchase from Frost Nyc. They had my merchandise delivered fast and arrived packaged well! My husband was more then impressed with his new watch! Thank you!”

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Posted 6 years ago

“I am extremely happy with my now second purchase.my order arrived in two days to my surprise.and the quality was excellent love it..:thanx frost nyc!!!”

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Posted 6 years ago

“I ordered a 9mm x 8 in Cuban link white gold bracket on Dec 21st & paid the 1 day air shipping. I knew there would be a delay because of the holidays. I didn’t receive it until Dec 30th & it came in a cheap bag (not protected or sealed correctly).. & it also ended up being the wrong bracelet. It was a 8mm x 9 in. After a couple days I sent it back to get the correct bracelet it took 13 days to come in. Really great quality, beautiful piece of jewelry, (came in a box nicely wrapped the 2nd time) but really shitty customer service. This was an online order so maybe you’d have a better experience with an in person purchase. Overall I give a two because of how I was treated throughout the process.”

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Posted 6 years ago

“Got exactly what I ordered. Great quality product”

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Posted 6 years ago

“I ordered a chain and pendant Very Satisfied with the quality of the Jewelry”

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Posted 6 years ago

“Frost NYC is the best jewelry company on the East coast hands down”

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Posted 6 years ago

“Fast shipping, smooth transaction nice product. I”m very pleased . I love my jewelry.”

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Posted 6 years ago

“Beautiful bracelet and the price was right.”

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Posted 6 years ago

Frost Nyc is rated 4.4 based on 1,743 reviews