“Horrible company, do not buy from them. Ordered over 1 month ago still no sign of the goods I paid for. DO NOT USE THEM. Amazon should take them off their site!!!!”
“Placed an order for sunglasses, only £16 but they never arrived. If there taking money and no goods arrive., they are raking it in.SCAM DON'T PART WITH YOUR MONEY”
“This company is a complrte scam operation. They take your money, you don't receive a thing. They seem to be getting away with it...for now. I'm doing my thing with the credit card/bank fraud dept.”
“Scam site. They don't sell anything by themselves, but they trick you making you appear that they sell it themselves on first sight. They buy a Fruugo.domain for every site, so you think you are buying locally, but actually they are intermediaries that take their commission, and then do nothing else.”
“Avoid avoid avoid.... Fruugo is a total scam! I ordered some kids toys online with them since they stated on their site 7 days dispatch. What they actually mean, and you find this out afterwards is your order is confirmed and dispatched to a retailer within 7 days, after that it can be whatever time frame the retailer decides on. In my case I’ve been waiting 5 weeks and nothing, I’ve contacted Fruugo, they just say to contact the retailer, contact the retailer they say the order was placed with Fruugo not them, take up the issue there instead..... ITS A SCAM FOLKS! Buy anywhere else if you can! I’ve written off the $150 I spent with them, assumed I’ll never receive my order since you can’t get an answer out of anyone. Fruugo wash their hands of your order and obligation the second they pass it to a retailer. An absolute joke.”
“Still waiting on my delivery no contact no tracking but the money was taken from my account I will be making people on social media Never use this site its a scam”
“Don't buy from this company unless you like paying for items that you never receive. And if you contact the company expect a form letter that says to send an email request and expect to never hear where the item is. Can't track it. Can't find it. Never got it. Oh yeah, but they charged me the day after I ordered it. Snakes.”
“Scam.... i live in Dubai, ordered a pair of Diesel jeans.... i’ve received nothing from them.
Evil Spirits.... not Humans.... They will burn in Hell for taking money from innocent hard working people”
“I ordered a product April 28th and it is now June 16th and have nothing. I contacted them and they just asked me to contact the seller which I did who sent me a bogus tracking number. So I am out the money and have no product so very unhappy. Save yourself the aggravation and shop elsewhere.”
“I purchased a camping fan from Outwell through Fruugo and it dies not work. I submitted a message to Outwell and they instructed me to contact Fruugo. I contacted Fruugo and they advised I should contact Outwell. What a scam. I would advise anyone who is thinking of buying anything from either company to not do it. Their customer service Sucks.”
“I received the product quickly, however the box was not fully closed, upon inspection, the product was 1) missing parts and 2) broken. This was unacceptable in that it was for a baby and obviously I can't let baby anywhere near broken wood! I have been in contact with Fruugo several times now, albeit, it appears they only have one person dealing with issues in Ireland. I was advised that they had contacted the courier and distributor on the 8 June. I chased several times and kept getting brushed off or asked the same questions repeatedly. Today, after advising Fruugo that the treatment was unacceptable, I received an email advising that I had to send item back, and pay for this, they would then reimburse me. I have no return information on the box and therefore can't send back. Furthermore, I am loath to pay anymore money as i suspect i won't receive any monies from them. I have never had such a bad experience from any online providers. I would not recommend using Fruugo”
“I never Received my Order and there is no customer service to reach out.
This company is scam.
Really disappointed.
They just gonna take your money , Don't Order or use this company”
“Stay away. Terrible, I am weeks later STILL waiting on my 10% discount. If they don't have what you ordered they will send you something completely different just to keep your money. I ordered a plain blk pair of leggings, below pic is what I recieved, then they tried to tell me that in fact yes I did order the botanic leggings!! I ordered on the strength of the plain blk leggings shown in picture, I was asked to select a size never a col. Dreadful customer service,”
“Do not use this company!!! Wish app delivers faster!!! Been a month since we ordered from them. Talked them twice through email to try and find my package since they gave me a bogus tracking number. Both times they said it just arrived in the country and is waiting clearance. It's amazing how two weeks in a row it just arrived. Refused to refund my money till package finally arrives and then I spend the money to ship it back and once they receive it then I can get my money back. Mind you I have ordered several packages from other places and have received them early. I'd you do shop with this company good luck!!!!”
“Have been waiting for almost a month for my order. Customer service do not answer emails. No one answers calls. Would never order from this company again.”
