FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.20

3.2 Rating 1,279 Reviews

53 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I accidently double ordered the arrangement and was so frustrated about that. I called in and the Nicest woman helped me and took care of everything quickly to my great satisfaction and relief.”

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Posted 3 months ago

Thank you for your wonderful review, Janet! We're so glad to hear that our team was able to assist you swiftly and make the situation right. Your satisfaction is our priority, and we appreciate your kind words!

Posted 3 months ago

“Outstanding flowers.”

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Posted 3 months ago

Thank you so much for your fantastic review, Jeannette! We're thrilled to hear that you found our flowers outstanding. Your kind words inspire us to keep delivering the best!

Posted 3 months ago

“I almost missed my daughters birthday but thanks to FTDs great service she received her beautiful bouquet right on time.”

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Posted 3 months ago

Thank you for your wonderful review, Kimberly! We're thrilled to hear that we could help make your daughter's birthday special with our timely service and beautiful bouquet. Your appreciation means so much to us!

Posted 3 months ago

“I'll gladly give you five stars! In, fact I would give you 10 to let you know how important those flowers were to my girlfriend and her daughter! I can't be with them right now so being able reach out to them is priceless. Thak you!!”

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Posted 3 months ago

Thank you so much for your incredible feedback, Mark! We're truly touched to know how much those flowers meant to your girlfriend and her daughter, especially during this time apart. Your support means everything to us!

Posted 3 months ago

“Have used FTD forever and always pleased with the quality and prompt service.”

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Posted 3 months ago

Thank you for your wonderful feedback, Michael! We’re so happy to hear that you’ve always been pleased with our quality and prompt service. Your loyalty means everything to us!

Posted 3 months ago

“On time beautiful and creative”

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Posted 3 months ago

Thank you so much for your fantastic review, Regina! We’re delighted to hear that your flowers were not only on time but also beautiful and creative. Your satisfaction truly means the world to us!

Posted 3 months ago

“I paid for same day/next day delivery. The flowers were delivered 5 days late!”

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Posted 3 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 3 months ago

“Flowers arrived on time and were done exactly as the picture showed.”

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Posted 3 months ago

Thank you for your wonderful review! We're thrilled to hear that your flowers arrived on time and matched the picture perfectly. Your satisfaction is our top priority!

Posted 3 months ago

“Ordered a beautiful sympathy bouquet & FTD didn’t disappoint. Arrived to the funeral home on time & they were beautiful. Thank you FTD for helping my husband with one less thing to worry about.”

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Posted 3 months ago

Thank you for sharing your experience with us! We're glad to hear that everything went smoothly during such a difficult time. Your kind words mean a lot to us.

Posted 3 months ago

“Very quickly receive the floral arrangement I sent, and the man who delivered it was very courteous and nice thank you so much for such a prompt service”

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Posted 3 months ago

Thank you for taking the time to review your experience with our service.

Posted 3 months ago

“Very quickly receive the floral arrangement I sent, and the man who delivered it was very courteous and nice thank you so much for such a prompt service”

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Posted 3 months ago

We appreciate you taking the time to post about your experience.

Posted 3 months ago

“Recipient loved the arrangement”

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Posted 3 months ago

We appreciate your review and appreciate you taking the time.

Posted 3 months ago

“Great flowers”

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Posted 3 months ago

Thank you for taking the time to review your experience with our service.

Posted 3 months ago

“My sister said the gift was beautiful. carefully boxed and arrived on time”

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Posted 3 months ago

We appreciate your review and appreciate you taking the time.

Posted 3 months ago

“Lovely arrangement delivered on time for a reasonable price. My wife really liked it.”

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Posted 3 months ago

Thank you for taking the time to review your experience with our service.

Posted 3 months ago

“Sent as a memorial for a family member. Flowers were beautiful.”

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Posted 3 months ago

Thank you for taking the time to review your experience with our service.

Posted 3 months ago

“Perfect arrangement for “just because Fall” flowers for the wife!”

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Posted 3 months ago

We appreciate your review and appreciate you taking the time.

Posted 3 months ago

“Wilted dead flowers delivered on time and smashed rotten strawberries because they were delivered 4 days late sitting in a ups truck Thursday till the following Monday. I. Hot weather. So for my mother's 78th birthday she got dead flowers and food poisoning if she would have eaten the starwberries”

Helpful Report

Posted 3 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 3 months ago

“Not worth the money. The flowers I sent my sister for my birthday were very disappointing, and came late in the day, after the scheduled window. I've bought better bouquets in the supermarket. After two days, they wilted and looked terrible. FTD did make good on a full refund, but only after I pointed out the policy on their website. That said, the customer service rep was policy and accommodating.”

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Posted 3 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 3 months ago

“I am a customer who placed an order on October 2nd for a Chocolate covered Strawberry box for my son as a surprise gift. I spoke to the company via phone to ask if they can do hand delivery to my son (not leave at door). It's needed because his apartment does not have individual numbers but people rent rooms in this facility. I called the company before placing the order to ensure they will be able to do hand delivery . They assured me they were positive about that. They stated if they do not find my son there, they would call me to ask how to proceed, they could return at a different time to hand deliver, and not leave it at door. So I spent $93.27 to send the item, only because I was told it would be hand delivered. On October 10th they send me an email that it was delivered. In order to make sure, I called the company to find out if it was delivered to him . The company representative told me that they left it outside the gate. It was a food item that could go bad, how could they leave it outside the main door? My son was not aware to look out for it because it was a surprise. By the time he would see it, it could be hours later. When I expressed my concern, they told me they never do hand delivery, they always send by UPS & they leave it outside. Then I told them I called them to ensure it would be hand delivered, they never told me the truth.”

Helpful Report

Posted 3 months ago

A supervisor has contacted you and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 3 months ago

FTD Flowers is rated 3.2 based on 1,279 reviews