FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.05

3.1 Rating 1,136 Reviews

49 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful arrangement, perfect delivery and reasonable price with discount.”

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Posted 3 months ago

We appreciate you taking the time to post about your experience.

Posted 3 months ago

“Our niece was happy with the flowers”

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Posted 3 months ago

Thank you for taking the time to review your experience with our service.

Posted 3 months ago

“Fabulous local florist”

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Posted 3 months ago

Thank you for taking the time to review your experience with our service.

Posted 3 months ago

“Easy to order, lovely roses and a good price.”

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Posted 3 months ago

We appreciate your review and appreciate you taking the time.

Posted 3 months ago

“The recipient of the tree loved it.”

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Posted 3 months ago

Thank you for your wonderful review, Kat! We're so happy to know that the recipient adored the tree. It's great to hear that our gift made a positive impact. Your support truly means the world to us!

Posted 3 months ago

“My friend who is suffering from cancer was thrilled and put a picture of the bouquet on Facebook. Her husband was very appreciative and sent me a text message with photo.”

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Posted 3 months ago

Thank you so much for your heartfelt review, Kay! We're thrilled to hear that your friend loved the bouquet and that it brought a smile to her and her husband's faces during such a tough time. It warms our hearts to know our flowers can help spread joy and comfort. Your support means a lot to us!

Posted 3 months ago

“The flowers were fantastic... for 4 days. Then they wilted and were discarded. Little expensive for such a short duration.”

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Posted 3 months ago

Thank you for your feedback! We’re glad to hear you enjoyed the flowers during their prime days. We understand that longevity is important, and we appreciate your thoughts on the value. Your insights help us improve, and we’re here to assist you in the future!

Posted 3 months ago

“Sent a sympathy planter (peaceful white garden) and was very disappointed when they sent me a picture of what they received. It was sent from a nursery, just a large planter with 3 or 4 small potted plants inside. No moss no nothing.”

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Posted 3 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 3 months ago

“They used to be so good, but now they skimp you on your flowers. I ordered a big bouquet for a friend and she received a tiny bouquet. Non only was it a smaller bouquet but they didn't deliver it on the day I asked. This has happened more than once. I will NOT be using them again”

Helpful Report

Posted 3 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 3 months ago

“Not only did the old flowers look nothing like the picture - they were an absolute embarrassment to our family. Under no circumstance will we ever order from FTD again. Paid $185 for a funeral wreath that had MAYBE $10 worth of old flowers.”

Helpful Report

Posted 3 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 3 months ago

“FTD Flowers has been an easy way for me to send flowers. They have sleays been as advertised and enjoyed by the recipient.”

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Posted 3 months ago

Thank you for your fantastic review, Raymond! We're delighted to hear that sending flowers with us has been a seamless experience for you and that your recipients have enjoyed them. Your support is greatly appreciated, and we look forward to helping you spread joy again soon!

Posted 3 months ago

“the flowers were exactly as advertised and were delivered on time. I am very happy with my purchase”

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Posted 3 months ago

Thank you for your wonderful review! We’re so happy to hear that the flowers arrived just as expected and on time. Your satisfaction means the world to us, and we look forward to serving you again!

Posted 3 months ago

“Even though my flowers arrived too late and were extremely dried up, my money was completely refunded. Their customer service was above average. Thank you, FTD for your help.”

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Posted 3 months ago

Thank you for your understanding and for sharing your experience! We're thrilled to hear that our customer service met your needs. Your satisfaction is important to us, and we hope to brighten your day with our flowers in the future!

Posted 3 months ago

“After flowers were not recieved called FTD to get someone with broken english explain to me that the flowers were delivered. It was 7pm and I had just gotten off the phone with the person who was to get the flowers. The flowers were delivered later that night. It was a Tuesday. Why so late? Why did the representative from FTD tell me the flowers had been delivered when in fact the had not?”

Helpful Report

Posted 3 months ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 3 months ago

“I was disappointed that the arrangement I chose was not available in TN. Not the fault of FTD who sent a beautiful bunch of flowers instead.”

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Posted 3 months ago

Thank you for taking the time to speak to us regarding your experience. We are glad we could assist in resolving this matter.

Posted 3 months ago

“I ordered flowers for a very special occasion on behalf of my incapacitated son. Ordered in Thursday, to be delivered Saturday. They were not delivered y til Tuesday, extremely dried up and withered. They refunded 10$. I will not repeat the same mistake of using this company again.”

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Posted 3 months ago

“She said the floral arrangement was GORGEOUS. Thank you for helping an elderly friend of mine feel special on her birthday.”

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Posted 3 months ago

Thank you so much for your lovely feedback! We're overjoyed to hear that the floral arrangement helped make your friend's birthday special.

Posted 3 months ago

“My recipients always get beautiful long lasting flowers!”

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Posted 3 months ago

Thank you, Kathleen! We're delighted that your recipients received beautiful and long-lasting flowers. It's wonderful to know our blooms can bring joy to others!

Posted 3 months ago

“The flowers arrived wilted. My mother had to prune the outer petals and some of the flowers were already tilted downward. Very disappointed”

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Posted 3 months ago

“I was very pleased for the availability for the flower delivery. My niece sent a picture of the bouquet and they were fresh and beautiful!”

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Posted 3 months ago

Thank you, Beth! We're so happy to hear that the bouquet was fresh and beautiful. It's wonderful to know that we could bring a smile to your niece's face. Warm wishes, Team FTD Flowers

Posted 3 months ago

FTD Flowers is rated 3.1 based on 1,136 reviews