FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.09

3.1 Rating 1,535 Reviews

50 %

of reviewers recommend FTD Flowers

Company Reviews

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What ever florist you had make the Gingerbread house arrangement made at, did an absolutely great job. The flowers were fresh, bright, and beautiful. They didn't cheat on the number of flowers, didn't use a lot of greens instead of flowers.The arrangement was beautiful. My daughter loved it.”

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Posted 8 months ago

Thank you for taking the time to share your experience. We’re thrilled the Gingerbread house arrangement was fresh, bright, and beautiful, and that your daughter loved it.

Posted 8 months ago

“Excellent customer service. Was so quick to respond when I had a question.”

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Posted 8 months ago

Thank you for taking the time to share your experience. We’re thrilled our quick response helped with your question and that you were satisfied with our customer service.

Posted 8 months ago

“I sent a Christmas centerpiece that really exceeded my expectations and was very well received!Thanks FTD”

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Posted 8 months ago

Thank you for taking the time to share your experience. We’re thrilled the Christmas centerpiece exceeded your expectations and was well received.

Posted 8 months ago

“Beautiful arrangement!”

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Posted 8 months ago

Thank you for taking the time to share your experience. We’re thrilled you loved the beautiful arrangement.

Posted 8 months ago

“Delivered on time as promised”

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Posted 8 months ago

Thank you for taking the time to share your experience. We’re thrilled the delivery was on time and that you’re satisfied.

Posted 8 months ago

“The recipient was delighted, happy you all chose an Uber to get it to her on time xoxo!”

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Posted 8 months ago

Thank you for taking the time to share your experience. We’re thrilled the recipient was delighted and the delivery was on time.

Posted 8 months ago

“Ease of ordering and delivery was timely”

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Posted 8 months ago

Thank you for taking the time to share your experience. We’re thrilled the ordering and delivery were timely.

Posted 8 months ago

“The bouquet arrived on time and was stunning!”

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Posted 8 months ago

Thank you for taking the time to share your experience, Judi. We’re thrilled the bouquet arrived on time and was stunning.

Posted 8 months ago

“Very happy with flowers and delivery!”

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Posted 8 months ago

Thank you for taking the time to share your experience, Peg. We’re thrilled you were happy with the flowers and delivery.

Posted 8 months ago

“Floral arrangement delivered in a timely manner but was not the one I ordered.”

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Posted 8 months ago

Thank you for discussing your experience with us. We're glad we could help resolve this issue.

Posted 8 months ago

“My company ordered flowers that were supposed to be delivered to an employee's mother while she was unexpectedly in the hospital at Christmastime. No delivery was made and I received no notice as well. I had to ask the employee if the flowers had been received. I suggest at least notifying the buyer that the delivery can't be made, although there was no reason for this oversight.”

Helpful Report

Posted 9 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 9 months ago

“I ordered 3 of the same arrangements and paid the up charge for best/premier size that boasted 13” x 14” in height and width. None delivered met even the standard size. For the first received was the one I had planned to use as a centerpiece for Christmas Eve, the others were to 3rd parties who confirmed the size of the arrangements were at best 9” x 10”. When I contacted FTD customer service about the first order they said they would make it right by locating a local florist to redeliver the arrangement, and below are pics of what I ordered (red ornament vase, mini ornaments, candy cane) vs what I received. They later offered a 30% refund but at this point I don’t need a refund I need the arrangement I ordered and paid for 3x over.”

Helpful Report

Posted 9 months ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 9 months ago

“The selection is always so hard to choose from. There are so many beautiful arrangements to choose from for any occasion. That’s the hardest part about ordering… deciding! The website is so easy to navigate and and order from. Definitely recommend!!!”

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Posted 9 months ago

Thank you for taking the time to share your experience, Beth. We’re glad you enjoyed the selection and found the website easy to navigate. We appreciate your recommendation!

Posted 9 months ago

“My sister was so pleased with the beautiful Thanksgiving centerpiece. It made the table so festive!”

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Posted 9 months ago

Thank you for taking the time to review your experience with our service.

Posted 9 months ago

“The arrangement met all my expectations. It was fresh and very Christmasy.”

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Posted 9 months ago

We appreciate your review and appreciate you taking the time.

Posted 9 months ago

“Our recipient said the holiday arrangement was the most beautiful and unique bouquet she's seen.”

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Posted 9 months ago

Thank you for your kind words. We’re thrilled the holiday arrangement was the most beautiful and unique bouquet she’s seen.

Posted 9 months ago

“On time delivery. Fresh flowers lasted a long time. She was delighted.”

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Posted 9 months ago

Thank you for your kind words. We’re glad the delivery was on time and the flowers stayed fresh, and that she was delighted.

Posted 9 months ago

“Flowers arrived as scheduled and were beautiful”

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Posted 9 months ago

Thank you for your kind words. We're glad the delivery was on time and the flowers were beautiful.

Posted 9 months ago

“Beautiful flowers & excellent transaction”

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Posted 9 months ago

Thank you for your kind words. We’re glad you were happy with the beautiful flowers and the smooth transaction.

Posted 9 months ago

“The flowers were beautiful and arrived in a timely manner.”

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Posted 9 months ago

We appreciate your review and appreciate you taking the time.

Posted 9 months ago

FTD Flowers is rated 3.1 based on 1,535 reviews