FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.06

3.1 Rating 1,140 Reviews

49 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

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“Good Service.”

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Posted 3 months ago

Thank you for taking the time to review your experience with our service.

Posted 3 months ago

“Good service.”

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Posted 3 months ago

We appreciate you taking the time to post about your experience.

Posted 3 months ago

“Based on the floral arrangement, I would have given a rating of 5, because they were beautiful! However, the difficulties with the delivery was frustrating.”

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Posted 3 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 3 months ago

“I told you at the time of my last order, I will never use FTD again. I discovered, almost immediately, that my delivery date got entered incorrectly. I notified Customer Service (what a misnomer) at once asking to correct the date. They said they couldn’t even though the flowers wouldn’t be sent for a week. That is ridiculous. I wasn’t trying to cancel the sale but just wanted to correct the delivery date. My flowers arrived a week later than the event. Whatever joy I would have felt had it been received as planned was dashed. I am therefore done with FTD and your affiliates despite years of being a loyal and active customer.”

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Posted 3 months ago

Thank you for your feedback and for taking the time to speak with us today. We appreciate the opportunity to resolve this matter.

Posted 3 months ago

“I paid $89 for something that cost maybe $20. It was completely different from what I ordered. It was hideous and I was so embarrassed. They offered to deliver the correct product a day later that never came and then refunded me $19. Never again will I order from this place. Ever! My recommendation is swipe left and go somewhere else. I ordered the glass vase with flowers and got the low budget silver. Flowers were not even close.”

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Posted 3 months ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 3 months ago

“The bouquet that I selected, I was able to see at the celebration of life( 5 days later since delivery), and it was still beautiful—perfect job (Medford was even having a heat wave_. Sharon Johnson”

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Posted 4 months ago

Thank you so much for your wonderful review, Sharon! We’re thrilled to hear that the bouquet remained beautiful even after several days. Your support means the world to us, especially during such a special occasion. Warm wishes, Team FTD Flowers

Posted 4 months ago

“Nice arrangement delivered at right time.”

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Posted 4 months ago

We appreciate your review and appreciate you taking the time

Posted 4 months ago

“Great customer service; amazing bouquet!”

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Posted 4 months ago

We appreciate you taking the time to post about your experience.

Posted 4 months ago

“The flowers I sent to my daughter in law were very nice and she liked them very much.The delivery was also very good.”

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Posted 4 months ago

We appreciate you taking the time to post about your experience.

Posted 4 months ago

“I always have great service and quality with FTD. Flowers are so pretty and have always been delivered on time. I order from FTD for a lot of occasions and have always been pleased.”

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Posted 4 months ago

We appreciate you taking the time to post about your experience.

Posted 4 months ago

“Fast service, delivered on time. Easy to order. Delivered a quality arrangement that looked like the picture shown online when I ordered.”

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Posted 4 months ago

Thank you so much for your kind review! We're thrilled to hear that our fast service and quality arrangements met your expectations. Your satisfaction is our top priority, and we're glad to have made your experience enjoyable. Warm regards, Team FTD Flowers

Posted 4 months ago

“I had a very good experience with my recent FTD purchase. Although the flowers were pricey, they were beautiful and the whole process was seamless. The site was easy to navigate as well.”

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Posted 4 months ago

Thank you for your wonderful review! We're delighted to hear that you found our flowers beautiful and the ordering process seamless. Your satisfaction means a lot to us, and we're glad you enjoyed your experience on our site. Warm wishes, Team FTD Flowers

Posted 4 months ago

“Fast service, and always beautiful bouquets! Like most straight men, I don't know one flower from another so I shop by looking at pictures on the FTD website, and my wife is always delighted. A++”

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Posted 4 months ago

Thank you for the fantastic review! We're so glad to hear that our fast service and beautiful bouquets bring joy to your wife. Your trust in us means the world, and we're here to help make every occasion special! Warm wishes, Team FTD Flowers

Posted 4 months ago

“Always precise and consistent deliveries. The flowers are just as they are photographed in the advertisement. No surprises.”

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Posted 4 months ago

Thank you for your amazing review! We’re thrilled to hear that you appreciate our precise and consistent deliveries, and that our flowers match your expectations perfectly. Your feedback is invaluable to us, and we look forward to serving you again soon! Warm regards, Team FTD Flowers

Posted 4 months ago

“My friend said that the flowers were quite beautiful! I had her send me a photo and they were beautiful!”

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Posted 4 months ago

We appreciate you taking the time to post about your experience.

Posted 4 months ago

“beutiful floral arrangement”

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Posted 4 months ago

Thank you so much for your kind words about the floral arrangement and we're thrilled to hear you found it beautiful! Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 4 months ago

“My mother-n-law ordered some flowers and they were supposed to be here today. They never showed up and her aunt is being buried at 11 tomorrow!! They said they couldn’t be there by that time, which is so stupid. Oh and not to mention she had to email them 3 TIMES to get ahold of them to get a refund!! This is absolutely ridiculous, I would 100% NOT RECOMMEND this place.”

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Posted 4 months ago

We apologize for your recent experience. We are unable to locate the order using the provided information. Please contact us to discuss your review further.

Posted 4 months ago

“My daughter sent me a picture of the flowers we ordered. They were awful…cheap-looking and nothing like the picture on the FTD website. Won’t be using FTD again.”

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Posted 4 months ago

“The bouquet was much smaller than the picture and flowers were dead. My wife deserved better from you guys after 24 years of marriage. I’m looking for a refund, asap. Jacko.brad@gmail.com”

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Posted 4 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 4 months ago

“First name, your program cannot autofill, that is pretty bad- the flowers were marginal,several stems were past prime, obviously the shop was anxious to unload them, overall all very disappointed- will not order again”

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Posted 4 months ago

FTD Flowers is rated 3.1 based on 1,140 reviews