FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.09

3.1 Rating 1,482 Reviews

50 %

of reviewers recommend FTD Flowers

Company Reviews

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flower arrangement was absolutely beautiful...”

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Posted 7 months ago

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Posted 7 months ago

“If I could give a zero I would. I’m 56 years old and this was the first time I used FTD by referral of a friend. I may not be friends anymore after this experience. I’ve always used another flower delivery website without issue. I ordered flowers for a funeral 5 days in advance of when I needed them delivered. I received confirmation of my order. Then at 1:15 PM on the day they were supposed to be delivered I received a call that they couldn’t deliver them because they couldn’t find a local florist that could do it. I find it hard to believe that that didn’t know before today placing me in a bind. I called my normal place for a delivery and miraculously they were able to deliver them for same day. FTD couldn’t find a way to deliver in 5 days but another company could do same day? I encourage everyone to stay away from FTD and utilize a different company. TERRIBLE CUSTOMER SERVICE!!!”

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Posted 7 months ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 7 months ago

“What I ordered versus what my 80 year old grandmother received for her birthday. Flowers were scraggely, broken, not the right amount, and were not blooming. I ordered premium and she received a hot mess.”

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Posted 7 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 7 months ago

“good price and delivered fast”

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Posted 7 months ago

Thank you for your wonderful feedback! We're glad to hear that you found our prices great and enjoyed the fast delivery. Your satisfaction is our priority!

Posted 7 months ago

“Excellent service and flowers were beautiful and delivered on time despite the late order placement. Well done!”

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Posted 7 months ago

Thank you for your kind words, Robert! We're thrilled to hear that you were pleased with our service and the beautiful flowers. Your satisfaction means the world to us!

Posted 7 months ago

“Flowers looked great. The price was reasonable especially for how large the spray was.”

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Posted 7 months ago

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Posted 7 months ago

“I was a little disappointed when I saw what was delivered. I flew to the funeral service, so I was able to see the plant at the service. The size was smaller than I expected. Would it be possible to place sizes with the plant sizes? Thanks”

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Posted 7 months ago

“Beautiful flowers. Great service.”

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Posted 7 months ago

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Posted 7 months ago

“My aunt received the flowers for her 85th birthday and thought they were very nice . She loved the red and pink flowers Thanks”

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Posted 7 months ago

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Posted 7 months ago

“Delivered on time price was right and kept in the loop about delivery”

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Posted 7 months ago

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Posted 7 months ago

“I sent the flowers to my sister for her birthday. She received them and sent me a picture. They are beautiful thank you for that. I do have a complaint. I paid $6.99 for a greeting card and instead of a card, she received a piece of paper, a trifold piece of paper with what I wanted to say to her on it. I was very disappointed. I called and complained immediately, and I am being reimbursed the money for the card thank you for that. I have never had this problem before and I will not be buying another greeting card.”

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Posted 7 months ago

Thank you so much for taking the time to leave a review of your recent experience. Your feedback means a lot to us. We really appreciate it!

Posted 7 months ago

“I personally did not get to see the plant but the recipient told me it was very pretty”

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Posted 7 months ago

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Posted 7 months ago

“My friend loved them”

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Posted 7 months ago

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Posted 7 months ago

“Very nice. Plant was beautiful. Will use again. Thank you.”

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Posted 7 months ago

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Posted 7 months ago

“The arrangement that was ordered and received was perfect. It looked exactly as the photo online did. The delivery was on time and customer service was exceptional. The gentlemen helped secure the sale of this arrangement for my mother's funeral service.”

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Posted 7 months ago

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Posted 7 months ago

“FTD has been around for YEARS! Their pricing, product and membership to waive delivery charges can't be beat! AND when the product delivered matches the photo you selected in from = priceless🙌”

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Posted 7 months ago

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Posted 7 months ago

“My good friend was delighted with this colorful bouquet.”

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Posted 7 months ago

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Posted 7 months ago

“It was a gift for my mother-in-law and I ordered it the day before her birthday. It was delivered on time and it was a great arrangement.”

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Posted 7 months ago

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Posted 7 months ago

“The arrangement came on time and was beautiful!”

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Posted 7 months ago

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Posted 7 months ago

“You guy’s are great you made the delivery the next day for my son’s anniversary and my daughter in law were happy and surprised thank you so much highly recommend FTD to everyone!”

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Posted 8 months ago

Thank you so much for your wonderful review, Socorro! We’re thrilled to hear that we could help make your son’s anniversary special. Your recommendation means everything to us! Warm wishes, Team FTD Flowers

Posted 8 months ago

FTD Flowers is rated 3.1 based on 1,482 reviews