FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.09

3.1 Rating 1,536 Reviews

50 %

of reviewers recommend FTD Flowers

Company Reviews

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You never know if it’s local or not. Or maybe I just don’t know how to tell. But I did not expect my flowers to arrive to my wife in a box. I would’ve known that I would’ve specifically requested delivery.”

Helpful Report

Posted 10 months ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 10 months ago

“Flowers arrived at the wrong address late in the day. they were supposed to be a "same day delivery" and I ordered them the day before they were supposed to delivered. my aunt sent a picture and for what i paid they were a very dissapointing quality, they looked wilted,and a couple days old already. have used your service for years and this is the worst delivery by far.”

Helpful Report

Posted 10 months ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 10 months ago

“Flowers were gorgeous and delivered with care. Thank you!”

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Posted 10 months ago

Thank you for your kind words! We’re glad the flowers were gorgeous and delivered with care.

Posted 10 months ago

“My go to for flowers all the time.”

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Posted 10 months ago

We appreciate your review and appreciate you taking the time.

Posted 10 months ago

“Beautiful bouquet of assorted flowers sent to my wife on our anniversary. She was beyond happy when she got them and they are alive today due to a little TLC.”

Helpful Report

Posted 10 months ago

Thank you for sharing your wonderful feedback. We're thrilled you loved the bouquet and that it made your anniversary special.

Posted 10 months ago

“great service and incredible flower arrangement”

Helpful Report

Posted 10 months ago

Thank you for sharing your wonderful feedback. We're thrilled you loved the service and arrangement.

Posted 10 months ago

“Gorgeous arrangement and on time delivery”

Helpful Report

Posted 10 months ago

We're so grateful that you took the time to share your experience with us.

Posted 10 months ago

“Great service, great purchase and arrangement”

Helpful Report

Posted 10 months ago

Thank you for taking the time to review your experience with our service.

Posted 10 months ago

“Flower shop used a lot more filler than in picture. Expected more flowers than received in bouquet.”

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Posted 10 months ago

“Beautiful arrangement, right on time, very fresh and beautiful”

Helpful Report

Posted 10 months ago

We appreciate you taking the time to post about your experience.

Posted 10 months ago

“Everything was delivered the day it was arranged”

Helpful Report

Posted 10 months ago

We’re delighted the delivery was made the day you arranged and that you were satisfied. Thank you for sharing your positive experience.

Posted 10 months ago

“Beautiful arrangement delivered in a timely manner. As always.”

Helpful Report

Posted 10 months ago

We’re thrilled to hear the arrangement arrived in a timely manner and met your expectations. Thank you for sharing your positive experience.

Posted 10 months ago

“Great value !”

Helpful Report

Posted 10 months ago

We’re delighted you found great value. Thank you for sharing your positive experience.

Posted 10 months ago

“I wish your company would send a photo of the final product to the person who made the purchase. If I buy an arrangement and send it, I would like to know what it looks like. There are times you could ask a close family member- friend to send a photo but there are other times that request would not be appropriate for various reasons. This is something your company should consider.”

Helpful Report

Posted 10 months ago

We appreciate your suggestion to provide photos of the final product to the purchaser. We understand privacy considerations can vary, and we’ll look into practical ways to offer visibility while respecting everyone’s preferences.

Posted 10 months ago

“Recipient was so very pleased with her birthday bouquet. Brightened her day immensely. Delivery was spot on. Thanks to all involved. Will definitely use FTD again.”

Helpful Report

Posted 10 months ago

We’re thrilled the recipient loved the birthday bouquet and that delivery was on time. Thank you for sharing your positive experience.

Posted 10 months ago

“Prompt delivery floral arrangement well received by recipient.”

Helpful Report

Posted 10 months ago

We’re thrilled to hear the arrangement was well received and that delivery was prompt. Thank you for sharing your positive experience.

Posted 10 months ago

“On time delivery and just like the photo!!!”

Helpful Report

Posted 10 months ago

We’re thrilled to hear the delivery was on time and that the bouquet matched the photo. Thank you for sharing your positive experience.

Posted 10 months ago

“Flowers delivered on time. I was notified about the delivery. But it would have been nice if I had been sent a picture of what it looked like. I have no idea if it was beautiful or not”

Helpful Report

Posted 10 months ago

Thank you for taking the time to review your experience with our service.

Posted 10 months ago

“I placed an order for next day delivery, as offered by FTD, for an additional $9.99. This arrangement was due to a critical time in a family member's life. When they were not delivered, I emailed FTD and was notified they would be delivered one week later than the original order!! Three times I responded to their "canned" email response, which indicated they were on track for delivery in one week. I explained we had a difficult time and asked if they could be delivered the next day, again receiving what must have been an AI response they would be delivered one week late. This morning, I called to explain and request they be sent sooner. No, they were in tracking to be sent on the 22nd. However, the positive side was they would refund my money and will still deliver the flowers one week late, sadly not when needed.”

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Posted 10 months ago

“Bouquet was amazing. Was a wonderful birthday gift.”

Helpful Report

Posted 10 months ago

We’re thrilled you enjoyed the bouquet and that it made a wonderful birthday gift. Thank you for sharing your experience.

Posted 10 months ago

FTD Flowers is rated 3.1 based on 1,536 reviews