Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,000 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 6,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furniture looks and feels great. It was easy to build. The price was very competitive.”

Furniture 123 5 star review on 27th February 2024

Helpful Report

Posted 2 years ago

“Ordered a coffee table which is beautiful it arrived on time looks exactly like the photo easy to assemble came built just added the legs. Very pleased. Will order more from you”

Helpful Report

Posted 2 years ago

“Gail harris, was very helpful when I phoned you I'm still waiting for my love chair I have the stool to match I'm hoping it will be delivered this week.”

Helpful Report

Posted 2 years ago

“Good price, delivered on time and courier service was great. No problems on assembly, good item”

Helpful Report

Posted 2 years ago

“Despite the premium rate phone number, they do reply to messages sent on the app Mon-Fri best. Their overseas call centre peeps did call me to sort things out when an item was delivered damage. They were very fair with this. On previous orders they replace items delivered broken, and you just arrange your own carrier and pay to return items unused you decide aren’t what you were expecting.”

Helpful Report

Posted 2 years ago

“Excellent service. Very fast delivery and really good quality chest of drawers. Highly recommended.”

Helpful Report

Posted 2 years ago

“Beautiful bed and excellent delivery service.”

Helpful Report

Posted 2 years ago

“Excellent service, excellent delivery next day!! Smooth transaction, requested invoice and had straight away- Re-ordered as our client was happy with the quality of the Black extendable table. Price was excellent also and will definitely use again and hopefully will do more business with in the future.”

Helpful Report

Posted 2 years ago

“I absolutely love this beautiful, huge footstool. It goes so well in my lounge area”

Helpful Report

Posted 2 years ago

“Flawless service. Fast delivery and sorted a problem when i had it with the order, cant complain”

Helpful Report

Posted 2 years ago

“I really happy with the delivery quick and on time and the communication was fantastic Thank you”

Helpful Report

Posted 2 years ago

“Item orderd Saturday afternoon, delivery quoted as following Wednesday, however, stove arrived Monday lunchtime. Excellent service. Well packed and easy to use.”

Helpful Report

Posted 2 years ago

“Fire came on time I was informed about del and pleased with service a lovely fire bracket missing from box but when I told them went out of there way to get me another in super fast time very happy thank you”

Helpful Report

Posted 2 years ago

“Excellent experience allround super fast delivery pleasant delivery men placed fire exactly where I wanted it fire place looks great works fine packaged very well”

Helpful Report

Posted 2 years ago

“Amazing fast delivery so happy with my item”

Helpful Report

Posted 2 years ago

“Outstanding customer service from Furniture 123. On the Monday I told them that we had an issue with a bar stool bought in January and on the Thursday the replacement arrived. I don’t think it gets much better than that.”

Helpful Report

Posted 2 years ago

“Delighted with my new larder cupboard. Beautiful piece of furniture with is also incredibly practical.”

Helpful Report

Posted 2 years ago

“Great service. Delivery was very quick, and the delivery guys were great. Very impressed with my goods, great quality and superb value for money. I did have a minor issue, which was resolved very efficiently and to my satisfaction. Cannot fault”

Helpful Report

Posted 2 years ago

“Very, very helpful! Great aftercare of the product. We will definitely use this company again”

Helpful Report

Posted 2 years ago

“Returns policy is a discrase just been on phone for 30 mins the transfered to wrong department all i wanted to to was have my collection confirmed, it hadnt even been raised, which i done on my account online 30 mins x 1.50 a minuite went to call back average wait time17 mins please listen back to the recordering from todays conversation and raise a return order no 11361248, you might want to employ people who listen and sort he issue”

Helpful Report

Posted 2 years ago

Furniture 123 is rated 4.5 based on 6,000 reviews