Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,000 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 6,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication, delivery on time by professional guys, and product exactly as described.”

Helpful Report

Posted 1 year ago

“Good service. Quick delivery. Good quality item.”

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Posted 1 year ago

“Easy website. Quick delivery. Great quality wardrobe and chest of drawers. Much better quality than I was expecting for the price. Gorgeous white gloss well packaged . Would certainly use the company again.”

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Posted 1 year ago

“Really happy with this beautiful stool.”

Furniture 123 5 star review on 5th June 2024

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Posted 1 year ago

“Excellent service and the quality of the pergola is excellent .brilliant for the price and looks great”

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Posted 1 year ago

“Very easy site to navigate, purchased 3 blue belt bar stools for our new kitchen that look amazing. Great product, does exactly wot it says on the tin Paul Essex”

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Posted 1 year ago

“They answered any questions I had ,it was a quick delivery and an excellent quality pergola that looks great on my patio .”

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Posted 1 year ago

“Cream pine chest of draws and matching bedside tables. Fab price good quality . Delivery was excellent came the following day can’t fault customer service. Would order again if needed anything.”

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Posted 1 year ago

“Excellent from send a swatch right through to receiving the item. Really pleased with this lovely dressing table stool.”

Furniture 123 5 star review on 1st June 2024

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Posted 1 year ago

“Very good service many thanks”

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Posted 1 year ago

“Furniture was delivered quickly and was gorgeous - so shame about shocking communication. I ordered two sofas and was told no issue with first one. However for second sofa, within 48 hours I was told 5 different things (via the website, emails, my customer account, phone call) - that the sofa would be delivered in 7 weeks, in 3 weeks, in 3 days, in 2 days and that it had already been delivered! I was totally confused. I received a lovely sofa very quickly - but the stress and confusion caused by poor customer communication, spoiled what would otherwise have been an excellent experience.”

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Posted 2 years ago

“No bother returns policy and helpful staff.”

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Posted 2 years ago

“Any problems are sorted very quickly.”

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Posted 2 years ago

“Ordered on the Saturday and it arrived in the bank holiday Monday !! Couldn’t ask for a more seamless purchase and delivery . Love my new chair only thing would be I would have liked it a little more in length … it’s not a massive seat , but either way I love this loveseat !!! Would fully recommend !!!”

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Posted 2 years ago

“Quick delivery, easy assembly and quality sofa. I’ll recommend to anyone”

Furniture 123 5 star review on 8th May 2024

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Posted 2 years ago

“Bought new teal 2 seater sofa, having already bought orange on last month. Looks really nice together in our new sunroom. Great quality, great value, and super quick delivery. Furniture123 100% recommended.”

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Posted 2 years ago

“I bought a lazy spa was best price I had seen and the the delivery was brilliant next day perfect Thank you”

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Posted 2 years ago

“Really happy with the bunk bed I purchased. It was on sale so got it for a good price with comparison to other websites. Delivered promptly. Was easy enough to assemble at home with two people. The instructions said 1 hour for two people to assemble but unless you’re a tradesman I would say closer to 4- 6 hours. The main thing is my son is very happy with it.”

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Posted 2 years ago

“Brilliant customer support and beautiful products.. I dont know how long lasting they will be but I have so far ordered 2 beds and 1 day bed and they look lovely. Changing mind one day before and alternative was offered. I am please”

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Posted 2 years ago

“I want to say that Furniture 123 are the best they couldn’t fix my broken table it was however replaced thank you for your prompt service excellent customer service”

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Posted 2 years ago

Furniture 123 is rated 4.5 based on 6,000 reviews