Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time. Customer service was prompt in answering questions we had. All in all had good service and would definitely use Furniture 123 for future purchases.”

Furniture 123 5 star review on 11th October 2021

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Posted 3 years ago

“Great to go business with , keep you posted every step of the way delivered on time & love my table”

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Posted 3 years ago

“Amazing quality and delivery was brilliant”

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Posted 3 years ago

“Console table I purchased looks far more expensive than what I paid for it! Packaging was excellent and delivery driver placed the packages in the hallway, rather than leave at the door.”

Furniture 123 5 star review on 9th October 2021

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Posted 3 years ago

“Great customer service and lovely delivery men”

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Posted 3 years ago

“Wonderful service Absolutely thrilled with the quality of my Olivia drawers and bedside units , very well built and look very classy, beautiful colour of grey too !!”

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Posted 3 years ago

“I purchased the chair and paid for standard delivery. The chair arrived the following day and it was perfect. Great customer service.”

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Posted 3 years ago

“Very good service. I love the chair, the price was good and was delivered when said”

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Posted 3 years ago

“I love my chair. It's so comfy and looks great in my room. Was delivered faster than expected.”

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Posted 4 years ago

“Great quality, fast delivery. Buying again due to move and needing bunk beds. So 4th bed I have brought from them”

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Posted 4 years ago

“Really quick & efficient delivery. Sofa is just how it looks in the website photo & also perfect size, looks great and is very comfy. Plus cheaper than lots of other furniture companies. Really recommend!”

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Posted 4 years ago

“Loved my item. Quality actually looked really good for the price. Product arrived fairly quickly and easily with no fuss.”

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Posted 4 years ago

“Great service! Next day delivery and really pleased with the table. It was packed well and is really solid. Will be coming back to Furniture 123 again!”

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Posted 4 years ago

“I bought bed sofa baby pink my granddaughter loves as I do it's stunning and very comfortable would highly recommend only down side I love upstairs but delivery men wouldn't take it up stairs for me had to wait get my neighbours to carry it up”

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Posted 4 years ago

“Great sale price for a beautiful fabulous table .. lovely helpful delivery guys .. from ordering to assembling a breeze .. thank you”

Furniture 123 5 star review on 25th August 2021

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Posted 4 years ago

“Easy to order very quick with delivery not put together so not sure on value for money etc Thank you”

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Posted 4 years ago

“Good price, efficient delivery and kept in contact with me throughout, no problems at all.”

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Posted 4 years ago

“I ordered a sofa and within 4 working days it was delivered as specified in an e mail and courteous telephone call. No issues whatsoever and the sofa is exactly what I wanted and expected so one very happy customer”

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Posted 4 years ago

“very quick from ordering to delivery, there was a slight problem with one of the chairs, however Customer Services sorted this immediately”

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Posted 4 years ago

“Fantastic service from start to finish. I had a problem with a sofa I bought and customer service solved the issue immediately.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews