Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,992 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the beds and Mattress we bought, excellent price and quality, fast delivery. Would highly recommend to everyone.”

Helpful Report

Posted 6 years ago

“Very happy with the quick delivery and the quality of the flip top table. Would definitely recommend Furniture123 and will probably use them again.”

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Posted 6 years ago

“Never had any problems buying from Furniture123. That is why we keep going back. Good value. Good products and good service”

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Posted 6 years ago

“Delivered promptly and with courtesy. Stylish and sturdy piece which looks great. Only downside was quite difficult to assemble.”

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Posted 6 years ago

“Shocking. Customer service is awful. It would be easier to contact the queen dancing on the moon, than the people here. Deliver driver needed a lolly pop and a sticker to calm him down following his paddy on the phone. My new build estate wouldn't come up on his ancient antique satnav and he lost the plot. These people are like a one night stand, pester, pester, pester until you make the purchase then poooof deal done and you never see them again - aside from the delivery driver who come to haunt you like a bad fart.”

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Posted 6 years ago

“Furniture great. After sales and customer care - TERRIBLE. So the website said order now and I’d receive it a few weeks later. (I ordered a new table and benches) Promised for before Christmas delivery as stated on each items delivery dates. 29th of November table and benches are meant to come. 25th email saying items dispatched. 27th email saying benches won’t be coming. 29th receive table. Christmas Eve and hopefully I should be getting my benches. A month late. No apologies at all. They has said it had been dispatched but what delivery company would hold something for over a month. None.”

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Posted 6 years ago

“Nice looking LED coffee table, doesn’t light up as picture but not too bad. A few damaged items but new items received. Customer service takes a couple of days to email back so takes a while to get answers.”

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Posted 6 years ago

“Excellent service from start to finish, kept me informed the whole way through, got a great quality bed for a reasonable price”

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Posted 6 years ago

“Fast delivery, good quality of bed Highly recommended.”

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Posted 6 years ago

“Ordering and delivery fast class. Price very good too. Haven’t unpacked as yet but hopefully won’t be disappointed. At this stage would recommend.”

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Posted 6 years ago

“The item arrived on time and is great ...thanks”

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Posted 6 years ago

“Love everything about the bed, from the quality, the colour & the amount of storage underneath”

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Posted 6 years ago

“Super fast and efficient”

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Posted 6 years ago

“Very quick and efficient delivery. The guys unpacked the pieces of furniture, assembled them for us and took them up to the required room, all at no extra cost. They took away the packaging as well, which is a big help. The furniture is decent quality and looks lovely in the room. It's reasonably basic e.g. no runners inside the drawers - it's all just wood - but still functions well and wasn't expensive so you get what you pay for.”

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Posted 6 years ago

“Great delivery service- the men were very helpful and extremely polite and friendly. The product- a wardrobe, was very sturdy and heavy for the price. I am very impressed with this. The instructions are very clear and everything is labelled accurately and clearly to ensure ease of assembly. However, the holes (for the screws and bolts) were slightly unaligned, which meant we had to keep adjusting, tightening and loosening the bolts. Other than a slight annoyance with assembly, I am very impressed.”

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Posted 6 years ago

“Quick delivery amazing service will definitely purchase again from you”

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Posted 6 years ago

“The bedside tables and chest of draws were actually superb! Best flat pack we’ve ever had. Miles better than any Swedish manufactured units. The stuff weighed a ton when built, solid as anything. Would have been nice to see the units in a showroom first but we took a punt and we are over the moon with them! Grey Austin range was for our Sons bedroom, perfect!”

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Posted 6 years ago

“High quality product, and no other company could come nearly as competitive on the price and easy to assemble”

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Posted 6 years ago

“great shopping experience. Easy to order, confirmation x delivery date immediately, delivery men friendly, efficient x helpful. Bunk beds solid x great colour. My boys are thrilled x love going to bed.”

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Posted 6 years ago

“My 4 year old loves his new bed! Quick delivery and sturdy bed good for the price!”

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Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,992 reviews