Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,992 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,992 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient delivery. Bedroom stool good price. Exactly what I wanted to fit space under dressing table as this stool is slightly higher than others on the market I had seen. Came ready assembled which was useful. Nicely finished and upholstered in silver grey velvet.”

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Posted 6 years ago

“Easy to assemble friendly delivery drivers table is lovely”

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Posted 6 years ago

“Bed looks lovely. Giving 4 stars only because of self assembly instructions. Instructions could have been made much user friendly.”

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Posted 6 years ago

“Easy to order and arrived on time.”

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Posted 6 years ago

“Brilliant price,service and delivery. Highly recommend.”

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Posted 6 years ago

“The quality is excellent as is the price & the customer service in responding to issues was also good. I could not score higher due to delivery issues with my 1st two deliveries, the first one had damage to one item & a missing wardrobe & then when wardrobe arrived a few days later it was also damaged. The second had the wrong item delivered & I still have it a week later with no collection date & they will not release my correct item until collected the incorrect one. I have placed a 3rd order & fingers crossed that arrives trouble free as does my missing item from second delivery. In fairness we did receive a cash discount but I would still rather have my furniture & with no damage.”

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Posted 6 years ago

“Quick tracked delivery and ideal item. Thanks.”

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Posted 6 years ago

“good service excellent delivery will buy again”

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Posted 6 years ago

“The ottomans are so much better than we hoped for. My sons are delighted ! Delivery was later than expected but all worked out - very very happy customer”

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Posted 6 years ago

“Great product and Fast delivery. Really happy with this company. Second time I've bought from them and I'd recommend them.”

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Posted 6 years ago

“We bought 3 separate purchases and the service was brilliant . We were missing a small fitting which was sent out to us with no issues . 1 st class”

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Posted 6 years ago

“Quick delivery, good product, easily assembled. Good service”

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Posted 6 years ago

“Bed arrived on day, made up 3 days later, great product. Only thing was one leg hadn't been sprayed 100%, this bit I've put against wall so can't see and didn't warrant complaining. I would return .”

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Posted 6 years ago

“Ordered a table in time for Christmas, stated delivery would take around a week, however it was delayed twice so took over a month to come. Got it in the end. Just in time.”

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Posted 6 years ago

“Quick service with no problems and product was as described. Assembly was simple.”

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Posted 6 years ago

“"Couldn't believe how quick the delivery was and the flip top table was of good quality. Would definitely recommend Furniture123 and will probably use them again.” ”

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Posted 6 years ago

“Absolutely horrendous company. Have no idea how they have not been shut down. Never experienced such bad customer service. Ordered a table to be here for Christmas Day. Got rid of our old table to make room for new one, table arrived with no glass for the top. My husband and I then spent the majority of the day practically begging them to get it delivered the next day (Christmas Eve). The person on the phone had no customer service skills what so ever. No apology from them at all. Today came no sign of delivery. So ring them they have messed the order up yet again. Got told we could have £35 off the order and it will be here after the 27th. Explained that because of all this we would be eating our Christmas dinner on the sofa. No bothered at all. Asked for the manager who was the worst one we had spoke to. DO NOT BUY ANYTHING FROM THIS COMPANY. HORRIBLE HORRIBLE COMPANY”

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Posted 6 years ago

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Posted 6 years ago

“Good price, fast delivery. Product great, the kids loved their new beds”

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Posted 6 years ago

“Quick delivery”

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Posted 6 years ago

Furniture 123 is rated 4.5 based on 5,992 reviews