Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a coffee table as a first time customer.. really happy with the item itself and excellent communication, CustomerService and price”

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Posted 5 years ago

“Lovely item and well made. Delivery was so quick. Will be using again”

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Posted 5 years ago

“Ordered online two days later my order was delivered as specified on the order, very nice patio set at a reasonable price.”

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Posted 5 years ago

“Perfect service!”

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Posted 5 years ago

“Lovely set of drawers! Very pleased. Pleasant delivery driver. Excellent overall.”

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Posted 5 years ago

“excellent delivery service good product very easy to assemble”

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Posted 5 years ago

“Great product. My product was flat-packed but easy to assemble. Speedy delivery.”

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Posted 5 years ago

“Excellent service and quick delivery. Great product.”

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Posted 5 years ago

“Fast delivery, lovely sofa”

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Posted 5 years ago

“From ordering online to assembling the bed, I have nothing but praise for this company. The two chaps that delivered the bed were polite and friendly and stuck to the social distancing. Assembly was straight forward and the bed looks lovely. Should note I have had to buy some foam to put around the edges as they are abit sharp for my one year old to be climbing over but other than that a lovely piece of furniture. Thank you.”

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Posted 5 years ago

“Arrived promptly, preassembled (in the UK), good quality for the price.”

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Posted 5 years ago

“Excellent service - prompt delivery - bed was easy to put together - very good quality and sturdy - kids loved their new bed”

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Posted 5 years ago

“Excellent quality of bunk beds for my kids they love it. Delivery service was top :)”

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Posted 5 years ago

“Love the set ov draw we had will be ordering more stuff from you Thankyou”

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Posted 5 years ago

“Great choice, great value Brilliant service Arrived on time and even during difficult times”

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Posted 5 years ago

“Good product, really pleased. Reasonable delivery cost and kept informed at all stages. Thank you.”

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Posted 5 years ago

“Excellent service. Good quality bunk beds really sturdy.”

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Posted 5 years ago

“Beautiful bed!! So happy with it - would only say make sure you have an electric drill otherwise you’ll be there for days!! Built with 2 people and took over 2 and a half hours so make sure you have time in the day!!”

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Posted 5 years ago

“Lovely bedside tables, nice than they look in the photos and great quality.”

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Posted 5 years ago

“The table I ordered I'd great - just the size I wanted thankyou xx”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews