Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived at given time....easyish to assemble....looks great”

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Posted 5 years ago

“I love it easy to build very simple and stunning love it ...just waiting for my mirror ..”

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Posted 5 years ago

“No problems with anything. Delivery men were very helpful. Furniture is excellent just what we wanted.”

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Posted 5 years ago

“Delivery was next day and the furniture was just as pictured. Ver happy.”

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Posted 5 years ago

“Delivered when expected. Really quality furniture. Not too difficult to assemble. Very pleased 😊”

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Posted 5 years ago

“We ordered a new bed for my daughter and it was with us within 24 hours. The delivery men were friendly and helpful, whilst still social distancing. The bed itself a trundle bed , was solid with easy instructions to build. This is the 4th bed we have bought from this company and would highly recommend.”

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Posted 5 years ago

“Excellent quick delivery very happy with the table x”

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Posted 5 years ago

“Highly recommended this but i just had 3 problems .1/ that they was no mention that you had to build it yourself so was shock when it arrived in 2 boxes flat pack. 2 /that the instructions were not clear i had to take pic on camera to blow it up so i could see clearly also it wasn't clear enough to make out which part or screws went where it took me 3 hrs and 45mins to build. 3/ i was so disappointed with the carrier as was told they would email me with a date for delivery and text me on that date with an hr slot but he just turned up luckly we are on lockdown and we were here but after all this i must say we are very pleased with it and would highly recommend this”

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Posted 5 years ago

“Quick delivery. Good quality chest of draws. Love them”

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Posted 5 years ago

“Good service and a great product”

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Posted 5 years ago

“We placed the order on a Thursday night for next day delivery . The order was delivered to us before 9 am . We ordered 4 chairs instructions were easy to follow, the descriptions that was on the site was very good and the chairs were as perfect .”

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Posted 5 years ago

“No problems with delivery or assembly instructions, very sturdy and stylish product at a reasonable price”

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Posted 5 years ago

“Very speedy, efficient service, particularly amazing considering we are in the midst of a pandemic.”

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Posted 5 years ago

“The table and chairs are easy to assemble good value for money”

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Posted 5 years ago

“Great service, with very quick delivery and a very good price, I am very happy with my new table 😃”

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Posted 5 years ago

“Excellent communication between yourselves and the customer regarding delivery. The delivery guys were professional and friendly. The bed was excellent value for money and overall have 1 very happy little girl.”

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Posted 5 years ago

“Very quick, 2 day delivery when everyone else couldn’t supply for weeks. Ordered a garden furniture set and a bunk bed. Both great quality and look lovely. Thank you.”

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Posted 5 years ago

“Very friendly and helpful company, keep us informed at all times of the whereabouts of our order and when we will expect it. It came very quickly and I love the quality of the item”

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Posted 5 years ago

“Great service. Furniture was very sturdy and looks great.”

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Posted 5 years ago

“Ordered Wednesday, delivered Saturday. Kept updated about order and deliver times. Delivery drivers polite and professional. Fantastic quality and easy to assemble cabin beds.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews