Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely sturdy item. fast delivery.”

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Posted 5 years ago

“My sofa bed is lovely and the delivery was quick 👍”

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Posted 5 years ago

“really good value solid piece of furniture, quick delivery , very happy with my purchase.”

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Posted 5 years ago

“Very quick efficient service, so happy with the quality of the product too! Made my lockdown 😂”

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Posted 5 years ago

“Absolutely amazing, great service, quick delivery and beautiful bed. Definitely use your company again 👍”

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Posted 5 years ago

“Very helpful with good communication would recommend Very good quality drawers.”

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Posted 5 years ago

“Amazing, so pleased, picture does not do it justice, very pleased indeed”

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Posted 5 years ago

“Excellent quality furniture, with fantastic price and no self assembly. Will definitely be the first place I look when buying furniture again.”

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Posted 5 years ago

“excellent ,delivered quickly even in these hard times,really pleased with the chairs as they match my table(which I already had ) perfectly,real value for the money”

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Posted 5 years ago

“Furniture we ordered was great value. Superbly packed and in perfect order. Liked our purchase so much have now ordered another couple of items. Our go to in the future. Well done !!”

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Posted 5 years ago

“Amazing console table was well packaged and fast delivered.”

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Posted 5 years ago

“Excellent garden umbrella at an affordable price”

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Posted 5 years ago

“Very nice piece of furniture actually exceeded my expectations. Easy to put together & the result was a very stylish console table. Great colour too.”

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Posted 5 years ago

“Quick delivery, good price and quality. Very happy”

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Posted 5 years ago

“Beautiful dining table and chairs. Amazing price and fast delivery. Very happy”

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Posted 5 years ago

“Excellent communication and fast delivery service. Fabulous bed really impressed with build especially after reading a couple of negative reviews. Really classy well made bed.”

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Posted 5 years ago

“Beautiful dining table and chairs, amazing price, and super fast delivery. Very happy”

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Posted 5 years ago

“Came on time, delivered to front door because of pandemic restrictions by friendly efficient staff. Garden set very easy to assemble and looks smart in the garden.”

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Posted 5 years ago

“Great service. Considering the lock down I had no issues at all with the delivery and very happy with the quality of the items purchased.”

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Posted 5 years ago

“Item was sent out same day & was better quality, than picture on site. Really pleased will use them again, without hesitation.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews