Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent and the bed is lovely and sturdy.”

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Posted 5 years ago

“Very impressed with my purchase and it came on time as promised. Super satisfied with the quality And will be ordering some more items once back in stock.”

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Posted 5 years ago

“Delivery was quick, tv stand was very easy to assemble. All done by myself and my goodness it looks better than pictures. There is room to hide all the cables and store some toys.”

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Posted 5 years ago

“Quick and reliable service, I ordered a pre assembled chest of drawers, great value and prompt delivery. The quality of the product is outstanding value for money, even though the drawers we assembled the were packaged so carefully to insure there was not damage, I would definitely recommend this store.”

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Posted 5 years ago

“Delivered on time.Excellent product. Easily erected.”

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Posted 5 years ago

“Really good quality and fast delivery 👍🏻 I’m happy with my order looks exactly the same like on the pic 👌🏾”

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Posted 5 years ago

“I would recommend this furniture to anyone well worth the money I love it”

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Posted 5 years ago

“Fabulous company to deal with. Ordered on a Wednesday and the table was delivered on Thursday. Great service considering the difficult times we are having right now. And we love the table, perfect. Thank you Les”

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Posted 5 years ago

“Excellent quality bedside table ,easy ordering and very quick next day delivery”

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Posted 5 years ago

“Loveseat as described and delivery very quickly. Very happy with both product and service.”

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Posted 5 years ago

“Very impressed with all aspects of my order in particular the quality of the furniture and the ease with which I was able to assemble it.”

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Posted 5 years ago

“Brilliant service bed is solid great quality and delivery drivers were superb”

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Posted 5 years ago

“Great delivery service and fantastic product! Excellent assembly instructions!”

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Posted 5 years ago

“Brilliant service, very impressed. Order in the afternoon and it came 9.30 in the morning. Very good value, l seen nearly the same tv unit £100 more . Will definitely order again”

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Posted 5 years ago

“Great company and products Items are easy to fit together with well explained instructions and numbers on the individual pieces too, wouldn't hesitate to order from this company again”

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Posted 5 years ago

“Great quality product, super fast delivery & brilliant service. Thank you.”

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Posted 5 years ago

“I am very pleased with the product and service, would use again. Good value for money and looks great.”

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Posted 5 years ago

“Can't fault anything. Extremely good quality, very very reasonable price, great communication.”

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Posted 5 years ago

“Sun loungers arrived on day promised. Could do with some extra positions for headrest to tilt, as the first position is still quite high, but have overcome this with some basic DIY.”

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Posted 5 years ago

“Fast delivery, well packaged and all round great product”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews