Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,921 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service fantastic furniture real quality. Couple minor issues with LED lights but more than happy to solve the problem”

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Posted 5 years ago

“Amazing price, My boys were so happy with their new bunk beds, solid bunks, the shelves are handy also. Very happy Thankyou”

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Posted 5 years ago

“Everything was smooth and straightforward, delivery on time and drivers helpful. Delighted with my new parasol, looks high quality and perfect for getting out of the sun when I need too. I think it was good value for the money.”

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Posted 5 years ago

“Product came well packaged and excellent condition as you would expect , quick delivery , no complaints”

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Posted 5 years ago

“Great product, great price, and easy to assemble! Great for working from home! Good quality too. Will definitely purchase more from this company.”

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Posted 5 years ago

“Brilliant service, ordered outdoor furniture Friday afternoon 1:45 and it arrived 0900 Saturday morning, amazing as this was during lockdown so I was very impressed with the service and the quality of what we had ordered.”

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Posted 5 years ago

“Fast delivery and was really pleased with the quality of my pouffe”

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Posted 5 years ago

“The pouffe itself is such great quality. It’s gorgeous. The delivery was quick and during this time safe. Very happy with my purchase”

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Posted 5 years ago

“Super fast delivery! The table is very good quality for the price I couldn’t be happier.”

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Posted 5 years ago

“It's been a good, hustle free experience buying from Furniture 123. The midsleeper arrived within a few days undamaged and nicely packed. Courier communications second to none and very helpful. The bed itself was relativelyeeasy to assemble is great for our 8 years old son. He likes it a lot. It's surprising how much stuff you can still store under the bad. Great buy 👍”

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Posted 5 years ago

“Delivery was very fast and the tables were well packaged and arrived in perfect condition.”

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Posted 5 years ago

“My order arrived well before the allocated delivery date. It was a prompt delivery and took the pressure off me as it was a birthday present fir my grandson and I was worried it would not arrive in time. Well done!”

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Posted 5 years ago

“Really happy with service received. Quick delivery, the bed is strongly built and got a call 45 mins before delivery to advise they were on way.”

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Posted 5 years ago

“Fast delivery, good value for money”

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Posted 5 years ago

“Fantastic service ordered Saturday and was delivered as promised Monday. Great service delivery drivers rang 40 minutes before it was delivered. Easy ordering and communication fantastic. Bunk bed was easy to put together and my girls love it. Will definitely buy from Furniture 123 again”

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Posted 5 years ago

“The nest of coffee tables were of high quality. The packaging was very sturdy and the delivery service and the driver were excellent.”

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Posted 5 years ago

“The product matched the advertise features exactly and was easy to assemble. The delivery cycle was very quick and the delivery company very helpful with good communication. Product value also very good”

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Posted 5 years ago

“Excellent product, easy to assemble, great value for money and quick and efficient delivery service. Really pleased Thank You. Would definitely recommend and use again.”

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Posted 5 years ago

“Very pleased with my items that I ordered which were good on time and quality and good value for what I paid.”

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Posted 5 years ago

“very satisfied with the product easy to assemble although struggling to remove the plastic should be easy if they put mark in one end but other that perfectly fine😀”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,921 reviews