Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was smooth and straightforward, delivery on time and drivers helpful. Delighted with my new parasol, looks high quality and perfect for getting out of the sun when I need too. I think it was good value for the money.”

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Posted 5 years ago

“Product came well packaged and excellent condition as you would expect , quick delivery , no complaints”

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Posted 5 years ago

“Great product, great price, and easy to assemble! Great for working from home! Good quality too. Will definitely purchase more from this company.”

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Posted 5 years ago

“Brilliant service, ordered outdoor furniture Friday afternoon 1:45 and it arrived 0900 Saturday morning, amazing as this was during lockdown so I was very impressed with the service and the quality of what we had ordered.”

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Posted 5 years ago

“Fast delivery and was really pleased with the quality of my pouffe”

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Posted 5 years ago

“The pouffe itself is such great quality. It’s gorgeous. The delivery was quick and during this time safe. Very happy with my purchase”

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Posted 5 years ago

“Super fast delivery! The table is very good quality for the price I couldn’t be happier.”

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Posted 5 years ago

“It's been a good, hustle free experience buying from Furniture 123. The midsleeper arrived within a few days undamaged and nicely packed. Courier communications second to none and very helpful. The bed itself was relativelyeeasy to assemble is great for our 8 years old son. He likes it a lot. It's surprising how much stuff you can still store under the bad. Great buy 👍”

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Posted 5 years ago

“Delivery was very fast and the tables were well packaged and arrived in perfect condition.”

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Posted 5 years ago

“My order arrived well before the allocated delivery date. It was a prompt delivery and took the pressure off me as it was a birthday present fir my grandson and I was worried it would not arrive in time. Well done!”

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Posted 5 years ago

“Really happy with service received. Quick delivery, the bed is strongly built and got a call 45 mins before delivery to advise they were on way.”

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Posted 5 years ago

“Fast delivery, good value for money”

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Posted 5 years ago

“Fantastic service ordered Saturday and was delivered as promised Monday. Great service delivery drivers rang 40 minutes before it was delivered. Easy ordering and communication fantastic. Bunk bed was easy to put together and my girls love it. Will definitely buy from Furniture 123 again”

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Posted 5 years ago

“The nest of coffee tables were of high quality. The packaging was very sturdy and the delivery service and the driver were excellent.”

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Posted 5 years ago

“The product matched the advertise features exactly and was easy to assemble. The delivery cycle was very quick and the delivery company very helpful with good communication. Product value also very good”

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Posted 5 years ago

“Excellent product, easy to assemble, great value for money and quick and efficient delivery service. Really pleased Thank You. Would definitely recommend and use again.”

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Posted 5 years ago

“Very pleased with my items that I ordered which were good on time and quality and good value for what I paid.”

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Posted 5 years ago

“very satisfied with the product easy to assemble although struggling to remove the plastic should be easy if they put mark in one end but other that perfectly fine😀”

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Posted 5 years ago

“Absolutely love these chairs. The quality is excellent and they are a good height at our dining table. I bought 6 and they were easy to assemble. A lot stronger than they looked. Also love the shading in the leather which breaks up the tan colour. Much more sociable than my old high backed chairs.”

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Posted 5 years ago

“Beautiful low cost chairs easy to assemble and just match my oak table. Delivery was very promp and driver very helpful delivering them into my house while abiding by social distancing rules. Very happy with the product and service thank you”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews