Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,922 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and 30% cheaper than the same product from a well known online store.”

Helpful Report

Posted 5 years ago

“Great experience from start to finish. Easy to order, and a good price. Informed about delivery, guys were great, let me know when nearly here, conscious of distancing and deposited all 3 packages into my lift for me to move into my flat. Quality of item is excellent, instructions easy to follow and I assembled on my own in a reasonable time. I'm very happy with the whole experience and will consider using the company again.”

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Posted 5 years ago

“Excellent service. Fast delivery. Thank you.”

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Posted 5 years ago

“Orderd a fire pit came next next in the morning ! Great service and it’s looks great”

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Posted 5 years ago

“Packaged superbly and a perfect fit to the room. Great service and product”

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Posted 5 years ago

“Perfect for our guest room.”

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Posted 5 years ago

“Much better than expected a great addition to my home recommend it to all”

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Posted 5 years ago

“Very good quality and easy to make”

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Posted 5 years ago

“Cannot fault in anyway. Company was great and product was fab!”

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Posted 5 years ago

“Very helpful staff and very pleased with patio set well wrapped. All i need now is sunshine. Thanku”

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Posted 5 years ago

“Fast delivery. Clear instructions. Looks exactly like the website picture”

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Posted 5 years ago

“Prompt delivery and nest of tables just as advertised perfect we are very happy.”

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Posted 5 years ago

“Yes I would recommend furniture 123 a very smooth service from start to finish thank you all”

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Posted 5 years ago

“Very pleased with my TV table. Fits perfectly under my TV”

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Posted 5 years ago

“Excellent service and delivery during hard times.”

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Posted 5 years ago

“We ordered these bunk beds for my daughters. We r so pleased with them. We looked on various different sites and found these to be the best value. They arrived within two days of placing the order and my husband built them in 4 hours. The beds look great and the girls love the shelf which now has all their cuddly toys on!! Def would recommend these.”

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Posted 5 years ago

“From ordering to delivery, everything went smoothly. Built on my own, so took a bit of time but well worth the effort. My grandkids will love these.”

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Posted 5 years ago

“My coffee table arrived quickly, was easy to fix together. It was a good price too, thank you so much.”

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Posted 5 years ago

“Excellent service, next day delivery and the furniture is fantastic quality. Very happy with the purchase.”

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Posted 5 years ago

“Very pleased with purchase and the quality of the pouffe. Delivery service quick and on time. Will use again for further purchases.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,922 reviews