Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,967 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,967 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought the Seconique Panama Solid Pine 2 Door Wardrobe. This is my second Seconique wardrobe purchase inside the previous 12 months. The first one was a Corona model – an unfortunate name given the situation we find ourselves in at the time of writing! Both arrived as promised and both were well packed and undamaged in transit. All the necessary parts were supplied, along with (reasonably) clear instructions. A few words here and there would be helpful but I acknowledge that modern times dictate the need for multi-lingual assembly documentation. Once built (which was easy enough to do), they look worth more than their price would suggest – particularly the pine option. Both were bought to provide cupboard space in spare rooms and both are proving ideal for their tasks. Can’t fault Furniture 123 for service. Had a problem with a third piece last year (a courier error) but it gave Furniture 123 the opportunity to demonstrate their customer service skills, always assuming they have any. Well they do and they’re very effective and impressive! I would deal them again without hesitation.”

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Posted 5 years ago

“Great service great product”

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Posted 5 years ago

“Great service fantastic furniture real quality. Couple minor issues with LED lights but more than happy to solve the problem”

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Posted 5 years ago

“Amazing price, My boys were so happy with their new bunk beds, solid bunks, the shelves are handy also. Very happy Thankyou”

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Posted 5 years ago

“Everything was smooth and straightforward, delivery on time and drivers helpful. Delighted with my new parasol, looks high quality and perfect for getting out of the sun when I need too. I think it was good value for the money.”

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Posted 5 years ago

“Product came well packaged and excellent condition as you would expect , quick delivery , no complaints”

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Posted 5 years ago

“Great product, great price, and easy to assemble! Great for working from home! Good quality too. Will definitely purchase more from this company.”

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Posted 5 years ago

“Brilliant service, ordered outdoor furniture Friday afternoon 1:45 and it arrived 0900 Saturday morning, amazing as this was during lockdown so I was very impressed with the service and the quality of what we had ordered.”

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Posted 5 years ago

“Fast delivery and was really pleased with the quality of my pouffe”

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Posted 5 years ago

“The pouffe itself is such great quality. It’s gorgeous. The delivery was quick and during this time safe. Very happy with my purchase”

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Posted 5 years ago

“Super fast delivery! The table is very good quality for the price I couldn’t be happier.”

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Posted 5 years ago

“It's been a good, hustle free experience buying from Furniture 123. The midsleeper arrived within a few days undamaged and nicely packed. Courier communications second to none and very helpful. The bed itself was relativelyeeasy to assemble is great for our 8 years old son. He likes it a lot. It's surprising how much stuff you can still store under the bad. Great buy 👍”

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Posted 5 years ago

“Delivery was very fast and the tables were well packaged and arrived in perfect condition.”

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Posted 5 years ago

“My order arrived well before the allocated delivery date. It was a prompt delivery and took the pressure off me as it was a birthday present fir my grandson and I was worried it would not arrive in time. Well done!”

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Posted 5 years ago

“Really happy with service received. Quick delivery, the bed is strongly built and got a call 45 mins before delivery to advise they were on way.”

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Posted 5 years ago

“Fast delivery, good value for money”

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Posted 5 years ago

“Fantastic service ordered Saturday and was delivered as promised Monday. Great service delivery drivers rang 40 minutes before it was delivered. Easy ordering and communication fantastic. Bunk bed was easy to put together and my girls love it. Will definitely buy from Furniture 123 again”

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Posted 5 years ago

“The nest of coffee tables were of high quality. The packaging was very sturdy and the delivery service and the driver were excellent.”

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Posted 5 years ago

“The product matched the advertise features exactly and was easy to assemble. The delivery cycle was very quick and the delivery company very helpful with good communication. Product value also very good”

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Posted 5 years ago

“Excellent product, easy to assemble, great value for money and quick and efficient delivery service. Really pleased Thank You. Would definitely recommend and use again.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,967 reviews