Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,962 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely love it! Exactly how it looks on the picture. Looks lovely in my living room.”

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Posted 5 years ago

“Love it. It is a brighter than I expected and much more yellow than the picture and the buttons are not as deep as they look in the picture. But still suits my room.”

Furniture 123 5 star review on 5th June 2020

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Posted 5 years ago

“Delivery drivers lovely! Bed fantastic quality, easy to put up and great value for money.”

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Posted 5 years ago

“Delivery drivers lovely! Bed fantastic quality, easy to put up abd great value fir money!”

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Posted 5 years ago

“Great product, looks really stylish. Read few reviews about difficulty in assembling and pieces missing - seriously, wasnt difficult at all, took couple hours at most and only one small nut missing. Really lovely, great value for money 👍”

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Posted 5 years ago

“Delivered on time and the bed is beautiful.”

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Posted 5 years ago

“Efficient service and delivery. Sofa is firm, comfy and good colour.”

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Posted 5 years ago

“Easy to order, easy to follow instructions for assembly and quicker delivery than originally estimated.”

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Posted 5 years ago

“Painless ordering, delivery on time, a faulty element changed within 48 hours. Friendly efficient handling of call re replacement part. Callback prevented me holding on call for a long time. No complaints and would buy again”

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Posted 5 years ago

“easy to order , the hamilton wardrobe in pine, came in three packages which were verry well packed ,we are verry pleased with the finish , good value loads of space inside..”

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Posted 5 years ago

“Everything about it bed is perfect!! My 3 year old loves it ! Thank you furniture 123! And customer service was amazing”

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Posted 5 years ago

“Bought bed for my Grandson. Was kept up to date re delivery. Bed Delivered on time. It's good quality furniture. Overall very satisfied.”

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Posted 5 years ago

“Good quality, numbering of all parts with clear pictorial instructions way better than other self assembly products we have purchased.”

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Posted 5 years ago

“Made an order on Wednesday and it arrived by Friday! Packaged brilliantly, quality amazing for the price and stunning service. Will use this company again and again; communication about delivery spot on too.”

Furniture 123 5 star review on 4th June 2020

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Posted 5 years ago

“The slats of the bed were flimsy, we had to reinforce them just for my 4 year old to go o top bunk safely. The driver who delivered was blunt and a little rude. The steps are a little dangerous for my boy at night while he is so sleepy the steps are not good”

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Posted 5 years ago

“Easy to order, arrived on time, easy to assemble.”

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Posted 5 years ago

“Not bad price, surprisingly bigger than expected, nice solid piece of furniture,delivery took long but expected because of the pandemic.”

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Posted 5 years ago

“I love my new table if fabulous!”

Furniture 123 3 star review on 4th June 2020

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Posted 5 years ago

“Excellent prompt service, excellent quality beds (bunk beds). We are all thrilled with this product. Delivery (in Lockdown) was friendly, well managed and quick. Would definitely use Furniture 123 again and recommend to others. Thankyou”

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Posted 5 years ago

“Very efficient service reasonable price and quick delivery. Had parasol with base and cover. Really happy with product.”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,962 reviews