Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,990 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,990 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bed I purchased was supposed to be delivered within the same week I purchased it but I had a text from the courier on the morning of the delivery to say it couldn't be delivered so I ended up having it the following week. When it arrived we didn't notice anything untoward but as we assembled it, there were scratches across the top of the two units and it appeared they had tried to buffer them out - which only made them more obvious. As the units were going under the cabin bed it's not a major issue but there is a distinct lack of quality about the product but I guess you get what you pay for & for the price we can't really complain.”

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Posted 5 years ago

“Just what I wanted and packaged really well. A nightmare to unwrap but really well protected. Fits perfectly. Prompt delivery.”

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Posted 5 years ago

“Fabulous product. Great quality, solid and sturdy frame and base. The colour says light pink, but you can’t really tell it’s pink at all. It’s actually more like white but that suits us. I would recommend this product, the purchase was straightforward and the bed was delivered with no issues. Thank you very much!”

Furniture 123 5 star review on 8th June 2020

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Posted 5 years ago

“Daughter loves her new bed”

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Posted 5 years ago

“Great service,fast delivery,very happy with order”

Furniture 123 5 star review on 7th June 2020

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Posted 5 years ago

“From ordering to receiving my table & chairs everything was perfect. Instructions were easy to follow and I'm so happy with my purchase.”

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Posted 5 years ago

“Very good service, delivered on day promised, fairly easy to assembled. Only disappointment the cover could do with been heaver apart from that it looks good”

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Posted 5 years ago

“Very pleased with both the product and service. I will definitely use Furniture 123 again.”

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Posted 5 years ago

“Amazing product and second to none service . In this current situation the product was delivered in record time . Thank you all”

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Posted 5 years ago

“Excellent delivery time - product looks brilliant also, plus decent price Box was damaged and item placed in a bag by the courier”

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Posted 5 years ago

“Absolutely terrible service. Worst company I have had dealings with. Recieved outdoor furniture to find seam split in one of the chairs, tried contacting customer support team online multiple times I did as requested and sent them pictures of the faulty chair to then find the next day my returns query had been closed because they didnt recieve the pictures. I tried ringing the premium number after waiting an hour to get through someone hung up on me just as i got through. I messaged them days ago to get back to me asking them to call me and heard nothing. Ive given them plenty of chances to rectify this but now I am so frustrated and will never be using this company again. Do yourself a favour and shop elsewhere they really are rubbish.”

Furniture 123 1 star review on 7th June 2020

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Posted 5 years ago

“Ordered a double wardroble and dressing table. Both fairly straight forward to assemble in under an hour. Looks great in my older daughters bedroom. Shes very pleased with them. Reasonably priced and good quality. Delivery was also prompt and kept informed. Will use the company again.”

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Posted 5 years ago

“Fantastic!! brought my son a cabin bed.instructions were simple and it really well built. It was really well packaged absolutely no damaged.”

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Posted 5 years ago

“Easy to order, item delivered promptly and call receive to confirm date and time of delivery. No issues.”

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Posted 5 years ago

“Excellent service. Delivered as promised. Furniture was as expected. Definitely deal with them again.”

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Posted 5 years ago

“Great service and quality bed. Ordered Friday and came Saturday. Outstanding”

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Posted 5 years ago

“Found a smart, pre-built (we don't all have dexterity to build flat packed) corner TV stand. Found excellent white, sturdy, smart looking item and very, very reasonably priced. Was delivered literally within days. Would recommend & use again”

Furniture 123 5 star review on 6th June 2020

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Posted 5 years ago

“Beautiful chairs and bench , easy to assemble . Good customer service.”

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Posted 5 years ago

“Absolutely beautiful bed!! Easy to assemble! Not a handy woman but managed to do it! It looks so much more money that what it was absolute bargain!”

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Posted 5 years ago

“happy with the bed. all wood in good condition when it arrived. good instructions. able to put together on my own, although attaching length of bed to top and bottom required careful placing of furniture as my other pair of hands!”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,990 reviews