Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,002 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 6,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing product and second to none service . In this current situation the product was delivered in record time . Thank you all”

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Posted 5 years ago

“Excellent delivery time - product looks brilliant also, plus decent price Box was damaged and item placed in a bag by the courier”

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Posted 5 years ago

“Absolutely terrible service. Worst company I have had dealings with. Recieved outdoor furniture to find seam split in one of the chairs, tried contacting customer support team online multiple times I did as requested and sent them pictures of the faulty chair to then find the next day my returns query had been closed because they didnt recieve the pictures. I tried ringing the premium number after waiting an hour to get through someone hung up on me just as i got through. I messaged them days ago to get back to me asking them to call me and heard nothing. Ive given them plenty of chances to rectify this but now I am so frustrated and will never be using this company again. Do yourself a favour and shop elsewhere they really are rubbish.”

Furniture 123 1 star review on 7th June 2020

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Posted 5 years ago

“Ordered a double wardroble and dressing table. Both fairly straight forward to assemble in under an hour. Looks great in my older daughters bedroom. Shes very pleased with them. Reasonably priced and good quality. Delivery was also prompt and kept informed. Will use the company again.”

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Posted 5 years ago

“Fantastic!! brought my son a cabin bed.instructions were simple and it really well built. It was really well packaged absolutely no damaged.”

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Posted 5 years ago

“Easy to order, item delivered promptly and call receive to confirm date and time of delivery. No issues.”

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Posted 5 years ago

“Excellent service. Delivered as promised. Furniture was as expected. Definitely deal with them again.”

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Posted 5 years ago

“Great service and quality bed. Ordered Friday and came Saturday. Outstanding”

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Posted 5 years ago

“Found a smart, pre-built (we don't all have dexterity to build flat packed) corner TV stand. Found excellent white, sturdy, smart looking item and very, very reasonably priced. Was delivered literally within days. Would recommend & use again”

Furniture 123 5 star review on 6th June 2020

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Posted 5 years ago

“Beautiful chairs and bench , easy to assemble . Good customer service.”

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Posted 5 years ago

“Absolutely beautiful bed!! Easy to assemble! Not a handy woman but managed to do it! It looks so much more money that what it was absolute bargain!”

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Posted 5 years ago

“happy with the bed. all wood in good condition when it arrived. good instructions. able to put together on my own, although attaching length of bed to top and bottom required careful placing of furniture as my other pair of hands!”

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Posted 5 years ago

“Excellent customer service and delivery. I ordered a drop leaf table on the Friday and it was delivered from Yorkshire to London the next day.”

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Posted 5 years ago

“Quick delivery would recommend will be buying more from this company.”

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Posted 5 years ago

“value excellent workman ship good.customer service good.the only issue is the time it takes to assembly the bunkbeds.its 2 people up to 4 /5 hours instructions good but needs abit more information.but well worth it.happy with end product thou”

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Posted 5 years ago

“Very happy with the table. Essy to put together and looks stylish”

Furniture 123 5 star review on 5th June 2020

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Posted 5 years ago

“The sofa bed is very good, easy to put together. Couldn't get in touch with delivery firm to try to change the slot, put down to covid-19 times. Only informed of the delivery the day before and 7am - 5pm to the receive a txt on the day running 2 hours late?? Yes did get a call 30 mins before arriving which is always good.”

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Posted 5 years ago

“Well packaged and good delivery. Item is beautiful. There is a bit of a split in the wood on one of the legs, but the chair was such a good price and it doesn't affect the overall aesthetic. Very pleased.”

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Posted 5 years ago

“Lovely desk, great service, arrived sooner than I thought. Thanks”

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Posted 5 years ago

“Came quickly. Lovely pieces of furniture at a good price. Not easy to put together but well worth it. Looks lovely when up and not cheap looking . Would definitely recommend”

Helpful Report

Posted 5 years ago

Furniture 123 is rated 4.5 based on 6,002 reviews