Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,916 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery, ordered at about 4.30 Thursday afternoon and was delivered at 9.00am Friday!”

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Posted 4 years ago

“Happy with the quality and price, our little boy loves his new bed.”

Furniture 123 5 star review on 15th October 2020

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Posted 4 years ago

“Loved my chairs, very comfortable! Very pleased and would highflying recommend them! Packed very well too and quickly delivered!”

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Posted 4 years ago

“Excellent service and lovely sparkling sideboard table”

Furniture 123 5 star review on 14th October 2020

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Posted 4 years ago

“Very good service after order, was kept up to date with delivery which turned up on time with our furniture and very happy with the product which was well packaged.”

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Posted 4 years ago

“Excellent product, ordering and delivery service. Can’t fault them at all. Very happy customer.”

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Posted 4 years ago

“All good, Not the easiest to assemble, but looks good at the end, Quality is nice.”

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Posted 4 years ago

“Great bed, very good quality, orginal design and quite easy assembly. my daughter just loves it.”

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Posted 4 years ago

“The furniture I purchased was excellent quality, for a very reasonable price. It was packaged well and in perfect condition with prompt delivery. I would definitely order from this company again.”

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Posted 4 years ago

“Delivery on date requested, furniture looks good.”

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Posted 4 years ago

“I ordered a piece of furniture on a Sunday, with guaranteed delivery on the Tuesday. I checked to see if I had tracking details, only to notice the order has been delayed by 2 days, but the website gave me the chance to cancel the order without the fuss of calling and trying to sort this. As someone with anxiety this made me feel better about the situation and the company. I decided to wait, received the item and it is beautiful. Thank you for such a pleasant experience.”

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Posted 4 years ago

“Great chairs, perfect finishing. Even better than described. Comfortable and cosy match perfectly with our dining room. Great service and immediate delivery.”

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Posted 4 years ago

“Quick delivery and good quality. I would definitely purchase from here again.”

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Posted 4 years ago

“I love it.”

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Posted 4 years ago

“First thing I ordered I was very pleased with the service & the item, I haven’t had my delivery yet for second order I’m still waiting, said earlier delivery when I ordered but taking about 12 days, & I wish now to cancel part, thanking you.”

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Posted 4 years ago

“I am really looking forward to getting my wardrobes built. Delivery was excellent and on time.”

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Posted 4 years ago

“Delivery was on the scheduled date given at time of order. Emails were sent to keep me updated. My daughter is thrilled with her new bed. Really good quality! Thoroughly pleased with this purchase and delivery.”

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Posted 4 years ago

“Fantastic service very quick and friendly.”

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Posted 4 years ago

“Delighted with new bed, a little tricky to assemble but instructions were very detailed.”

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Posted 4 years ago

“Really happy with my purchase, great service and quick delivery. The table and chairs were easy to put together. I would definitely recommend Furniture 123”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,916 reviews