Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 6,000 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 6,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Telephone, Email

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product with good quality and efficient delivery.”

Helpful Report

Posted 3 years ago

“Delivered very quickly, constant updates on my delivery. Would definitely buy from this company again.”

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Posted 3 years ago

“Amazing company best I’ve ever ordered fm will recommend to all my friends excellent 10 / 10”

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Posted 3 years ago

“Great service , gorgeous ottoman , and a great price . Very happy customer.”

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Posted 3 years ago

“Bought two bedside tables, took a while to build and a bit fiddly, but lovely. One of them had a faulty drawer. Contacted F123 and customer services were super helpful and resolved my query quickly. Unfortunately the replacement part I needed wasn't available so they offered to collect the item and send a whole new unit or a partial refund. Very happy with my experience and thank you for helping me!”

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Posted 3 years ago

“Great service and product”

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Posted 3 years ago

“Great service from start to finish Great delivery”

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Posted 3 years ago

“Excellent quality and fast delivery would definitely use again A*”

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Posted 3 years ago

“I purchased the safina king size bed in beige. Absolutely love the colour. Looks very elegant and once put together, it's sturdy. The delivery was literally next day. I have to say a big thankyou to the 2 gentlemen who delivered the bed. They very polite and kind enough to take the package upstairs. I haven't had any issues with damaged or missing parts so overall very happy 👍🏼”

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Posted 3 years ago

“Beautiful piece of furniture but did not suit my room. Service was very good.”

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Posted 3 years ago

“Will definitely return to buy more items from this very professional company. Had a problem with my delivery and was dealt with same day, customer service second to none. Great selection of furniture for your home and decent prices too. I love my mirrored radiator cover and I have had so many compliments about it too.”

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Posted 3 years ago

“I ordered a child’s cabin bed which was exactly what I wanted and at a cheaper price than other retailers. Unfortunately had to send straight back due to damage in transit. Everything from then was dealt with very quickly and I received a full refund within 3 days of them receiving item back . The customer service was excellent.. I have no hesitation in recommending this company in fact I will be reordering the same item when back in stock.”

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Posted 3 years ago

“Very responsive to enquiry…pleased with table x”

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Posted 3 years ago

“Lovely and caring customer service team”

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Posted 3 years ago

“Good quality item which unfortunately wasn't quite the right colour for me, when I decided to return the item excellent level of support from customer service with return and refund quickly processed. I would recommend this company.”

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Posted 3 years ago

“So pleased with my hall table good quality and good service”

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Posted 3 years ago

“Amazing company, went out of their way to solve an issue I had with my order. I will 100% be using this company again! Thank you!”

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Posted 3 years ago

“Brilliant service. I’d ordered a fire which on arrival I decided I didn’t want. Return was simple and refund was speedy. Thank you.”

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Posted 3 years ago

“1 day delivery, modular sofa so no assembling needed, info updates during each step of the delivery. Sofa arrived with small damage of the leather on not visible side, for discount in 50£ one day after raised it. As per the price and size of the sofa guess it’s one of the best proposals on the market. Looks stylish and expensive”

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Posted 3 years ago

“Absolutely stunning 😍 ✨️ bench in green velvet to match my green velvet chairs for my new dining room table. If I had any questions I just messed and I got a reassuring message back.will definitely recommend this company and will be buying from them again....”

Helpful Report

Posted 3 years ago

Furniture 123 is rated 4.5 based on 6,000 reviews