Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fire looks great but not had it fitted yet. The control was damaged when we opened it but customer service was excellent. I called on Wednesday and received replacement control the following day. Excellent service”

Helpful Report

Posted 4 years ago

“Excellent service.”

Helpful Report

Posted 4 years ago

“Furniture arrived Ok - no problem. I put it together with my 16 year old grandson, who is new to self assembly. Once he got the hang of the instructions, it took sometime, but we put it together with no problems and did the second chest of drawers the following day. Very pleased = they look great,”

Helpful Report

Posted 4 years ago

“Speedy delivery, sofa arrived damaged, however customer services dealt with this promptly. Couldn't be happier with my sofas thank you!”

Helpful Report

Posted 4 years ago

“Easy to order on the website, good communication and delivered on time. Great quality of the table and chairs, very happy customer!!”

Helpful Report

Posted 4 years ago

“Very happy with the service I received”

Helpful Report

Posted 4 years ago

“Great service and very happy with purchase. Kept informed of delivery times.”

Helpful Report

Posted 4 years ago

“Easy ordering process and well informed delivery. Extremely pleased with our new fire. Would definitely recommend - thank you.”

Helpful Report

Posted 4 years ago

“Great product, fantastic service and delivery”

Helpful Report

Posted 4 years ago

“Everything from ordering to delivery went smooth and was kept up to date on my shipment and to top it off the lads who delivered were happy and friendly so all good.”

Helpful Report

Posted 4 years ago

“Honestly I cannot praise you guys enough! My sofa & sofa bed look like they cost twice as much and were delivered a mere 26 hours after I had placed the order! The delivery guys rang in advance and were awesome! I then ordered a butterfly table from you and that was here in a speedy fashion & again the quality is LUSH! Thankyou for making my home a dream home!”

Helpful Report

Posted 4 years ago

“Good product. Great price Delivered as promised.”

Helpful Report

Posted 4 years ago

“I was happy with the mattress bought recently, it was as described in the ad. I have priced few other items from this website.”

Helpful Report

Posted 4 years ago

“good customer service ,and freindly delivery ,really pleased with my fire ,would not hesitate to shop with you again thankyou”

Helpful Report

Posted 4 years ago

“Good quality ,reliable value for money and was delivered on time .Iwas very satisfied.”

Helpful Report

Posted 4 years ago

“Ordered a new electric fire. Told me when it would come. Arrived as they said, well packed, secure, and was as had been described in their web information”

Helpful Report

Posted 4 years ago

“Excellent buy, service and delivery, will certainly use again.”

Helpful Report

Posted 4 years ago

“Really good customer service with prompt and accurate info. The goods were packaged really well”

Helpful Report

Posted 4 years ago

“My units are amazing, so worth the money. They were packaged very well amd the delivery guys were great.”

Helpful Report

Posted 4 years ago

“Everything was brilliant.... thank you!!”

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews