Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,916 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,916 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

Write Your review

Tell us how Furniture 123 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely item. Delivered promptly. Excellent service. Would definitely recommend.”

Helpful Report

Posted 4 years ago

“Thank you. everything went to plan, pleased with the product and delivery spot on.”

Helpful Report

Posted 4 years ago

“The quickest and easiest furniture delivery I have ever experienced! The bedside tables match the photos on the website, and the measurements provided are accurate. They complete my guest room!”

Furniture 123 5 star review on 2nd October 2020

Helpful Report

Posted 4 years ago

“Easy to order had no problems with delivery x very happy with my purchase thanks furniture 123 will definitely use you in future”

Helpful Report

Posted 4 years ago

“Five start service and the furniture is great quality and exceeded expectations!! Love it!!!”

Helpful Report

Posted 4 years ago

“Thank you again for your brilliant service,my parcel arrived on time,from the moment of placing my order it was excellent. On a personal note I will always purchase from this company.”

Helpful Report

Posted 4 years ago

“Arrived on day and when driver called to say it would. Unit was easy to build as all parks clearly labelled, hinges etc in separate bags. Will use 123 again”

Helpful Report

Posted 4 years ago

“Really quick delivery and very nice sofa, Would definitely recommend and use again.”

Helpful Report

Posted 4 years ago

“Absolutely love this bed so pleased with it colour and quality so good looks more expensive would definitely recommend”

Furniture 123 5 star review on 1st October 2020

Helpful Report

Posted 4 years ago

“A great bed. Good communication about delivery date and friendly delivery drivers. It took longer than expected to make but a great, solid bed.”

Helpful Report

Posted 4 years ago

“Excellent service Quick response and delivery on time definitely use again 👍”

Helpful Report

Posted 4 years ago

“Very pleased ideal size for small area well made easy to assemble would recommend.”

Helpful Report

Posted 4 years ago

“We bought a small dinning table for our caravan. Ordering was really easy and it was delivered the very next day. Good quality table and will definatly use again.”

Helpful Report

Posted 4 years ago

“They where a great company to deal with everything they offered and promised they did and the delivery service was one of the best I’ve used the lads where so good and polite which is great in these times will use them again”

Helpful Report

Posted 4 years ago

“Fabulous product and amazing value for money !! We are super impressed with our products and would recommend furniture123 to anyone .”

Helpful Report

Posted 4 years ago

“Good delivery, 2 of us to put together instructions easy to follow and bed looks amazing. Would order again.”

Helpful Report

Posted 4 years ago

“The beds are fantastic, especially for the price, they look fantastic, I got them for both my 9 year old and 6 year old, they love them to pieces! They have slept so well on the new mattresses. In terms of building it took a while lol. Lots of pieces but they are all labelled and the instructions are easy to follow. So happy with these. Absolutely recommend.”

Helpful Report

Posted 4 years ago

“Great service. Kept up to date on progress regarding delivery. Had to make a couple of phone calls and staff where courteous and helpful. Inset electric fire fits in the space which is an added bonus!”

Helpful Report

Posted 4 years ago

“Furniture was superb quality, great value for money. It was well packaged. The delivery was prompt..can not fault at all would highly recommend and will definitely be buying from here again”

Helpful Report

Posted 4 years ago

“Paid for next day delivery, perfect service kept updated throughout. Dining chairs are beautiful.”

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,916 reviews