Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,922 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the product”

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Posted 5 years ago

“Easy ordering and quick delivery.”

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Posted 5 years ago

“Ordered bed on a Saturday was delivered on Tuesday chosen day perfect thanks”

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Posted 5 years ago

“Very happy and good quality”

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Posted 5 years ago

“Great quick delivery and chairs look amazing for the price. Really please will use your site again.”

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Posted 5 years ago

“Great customer service. My furniture was delivered the next day which is impressive considering recent circumstances. The furniture was well packed and all parts numbered so straightforward to build. Good quality furniture at a very good price.”

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Posted 5 years ago

“Good value and prompt delivery.”

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Posted 5 years ago

“Good value and prompt deliverly.”

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Posted 5 years ago

“Excellent service, promptly delivered, totally as described. Perfect.”

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Posted 5 years ago

“Very quick friendly service, great quality and well written instructions”

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Posted 5 years ago

“Great quality, looks just like the pictures. Highly recommend”

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Posted 5 years ago

“My order came swiftly and is perfect”

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Posted 5 years ago

“Prompt delivery of a good product Clear instructions for assembly and Looks as expected once built. Will use again without question. J”

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Posted 5 years ago

“Great product , great delivery time despite the situation at the moment . Good quality product and easy to put together”

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Posted 5 years ago

“Very happy with product, online chat was very helpful and answered my question quickly and professionally. Delivery was quick and wrapped very well”

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Posted 5 years ago

“Exactly as described great value for money and fast delivery”

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Posted 5 years ago

“Very good website to order from. Excellent furniture. Prompt friendly delivery. Would definitely recommend”

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Posted 5 years ago

“Delivered on time and as expected, product is very good value money”

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Posted 5 years ago

“Fantastic product, ascribed in a couple of days”

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Posted 5 years ago

“I bought a corner tv unit. It was delivered on time. I am very happy with the product. It looks lovely in my sitting room. It came fully assembled and all I had to was unpack and screw in the handles. I would buy from this firm again. Thank you. Joan Pickering.😊”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,922 reviews