Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,922 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value. Speedy delivery, even in these odd times, fabulous service from delivery men. Love it.”

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Posted 5 years ago

“Excellent service, very fast and lovely item”

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Posted 5 years ago

“we loved so much. the only problem was getting it up. Apart from that, we liked our seat very much and delivery was also very fast. thanks..”

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Posted 5 years ago

“Really happy with my TV Stand. Gives a warm and cosy feeling to the living room. Excellent service and delivery was super quick and easy. Recommended.”

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Posted 5 years ago

“Ordering was easy - using website was easy and great delivery - my table is just what I have been looking for. Great prices too”

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Posted 5 years ago

“Very pleased with the Emery 5 drawer dressing table. Delivered earlier than expected in these awful times so thank you to Furniture 123.”

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Posted 5 years ago

“Delivered on time and all parts were included in the box.”

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Posted 5 years ago

“Deliver was very quick chairs I ordered are better quality than I expected with price I paid I’m delighted with them”

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Posted 5 years ago

“Brilliant. Arrived earlier than expected, exactly as described.”

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Posted 5 years ago

“I couldn’t pay online for some reason so I called them up, they were extremely polite happy & helpful. The bed arrived quickly with no problems whatsoever 10/10”

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Posted 5 years ago

“Great product delivered super quick. Thank you!”

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Posted 5 years ago

“Excellent from start to finish, definitely shop with 123 again”

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Posted 5 years ago

“Great product, excellent and quick service. Perfect, thank you!”

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Posted 5 years ago

“Excellent from start to finish, would definitely shop with 123 again”

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Posted 5 years ago

“Delivered very quickly and a lovely piece of furniture for a very reasonable price.”

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Posted 5 years ago

“Ordered the single grey sleigh bed for my daughter. Delivered when they said even in this devastating time which put a massive smile on my daughters face. Delivery men were great. Bed is gorgeous, well made and took just half an hour to put together with two of us. Just what we wanted.”

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Posted 5 years ago

“Perfect service from order to delivery. Lovely reclining outdoor chairs with footstools. Very happy.”

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Posted 5 years ago

“Bought grey ottoman..brilliant price ..great size..excellent service and delivery..highly recommend. Thank you”

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Posted 5 years ago

“Excellent service and product will definitely be shopping with you again Thanks”

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Posted 5 years ago

“Still in the box but looks good”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,922 reviews