Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,941 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,941 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really fast delivery ordered night before and got it next day.”

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Posted 5 years ago

“Great service and lovely furniture”

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Posted 5 years ago

“Amazing service. Would highly recommend this company”

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Posted 5 years ago

“Complete satisfaction customervice, price, deliver and product. Just what I wanted, superb craftsmanship, that fitted in with my existing decor. Thank you”

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Posted 5 years ago

“Very good quality. Better than most others for the price. Ordered Friday and arrived on Monday. I selected the "next working day/Saturday delivery" so I expected it to arrive on Saturday. Not too much of a problem but could have been clearer.”

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Posted 5 years ago

“Awesome. Amazingly fast delivery. Super great quality and very well packaged. So happy with it too!”

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Posted 5 years ago

“Excellent service. Prompt delivery.”

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Posted 5 years ago

“Excellent communication both prior to delivery and on the day of delivery. The unit we purchased is lovely and my husband said it is well built ( he has put together many units over the years!). Also my daughter loves it 👌🏼”

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Posted 5 years ago

“Delivery on time, bed much better than expected, happy child.”

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Posted 5 years ago

“Happy customer”

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Posted 5 years ago

“Delivery on time, bed better than expected. Very happy son.”

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Posted 5 years ago

“My wardrobe arrived next day. It was a bit tricky to assemble but absolutely perfect. Will definitely buy from you again.”

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Posted 5 years ago

“I am so impressed with everything. Great quality furniture, the delivery was in time, goods were well packed and not damaged at all. Brilliant service! I will buy more products in future from their website and highly recommend them to others too.”

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Posted 5 years ago

“Fantastic service. Ordered bunk beds on Friday and they arrived 7am Saturday morning. Excellent quality. Instructions a touch difficult to understand but once you’ve read them a couple of times you can find yourself around ok. It’s nice to build something and it looks exactly like the picture advertised. Will definitely be using this Company again.”

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Posted 5 years ago

“Ordered a dressing table really pleased with it price was fab for solid wood 😀was easy enough to assemble,dispatched quick enough”

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Posted 5 years ago

“Looks amazing exactly as in the picture. Delivery was the following day as promised. Did take over 2 hours to build but then again my partner isn’t the best. 🤪”

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Posted 5 years ago

“First time using this company, really really impressed! Ordered Thursday and dispatched within 2 hours. Only delay was due to courier, but received 2 days after order. Solid, well made furniture and really easy to assemble- took 2 of us around an hour. Excellent quality & value and we will be back next time we need any furniture!”

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Posted 5 years ago

“Great value. Speedy delivery, even in these odd times, fabulous service from delivery men. Love it.”

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Posted 5 years ago

“Excellent service, very fast and lovely item”

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Posted 5 years ago

“we loved so much. the only problem was getting it up. Apart from that, we liked our seat very much and delivery was also very fast. thanks..”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,941 reviews