Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,925 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 3 star review on 16th May 2025

549

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was very good. My item arrived quickly and was exactly what I wanted. Price was good too!”

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Posted 5 years ago

“Delivered on time, good communication would deal with again.”

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Posted 5 years ago

“Very quick delivery, good customer service when I needed to add on additional item to my order, amazing bed and mattered.”

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Posted 5 years ago

“Very quick delivery, efficient service and I'm very happy with my furniture!”

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Posted 5 years ago

“Great desk and prompt delivery. Very happy customer.”

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Posted 5 years ago

“Beautiful looking storage bench. Easy to assembly. All instructions provided. Delivery was on time. No problem at all.”

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Posted 5 years ago

“Beautiful product, easy payment and delivery service.”

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Posted 5 years ago

“Very good quality desk. Very solid and so easy to assemble.”

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Posted 5 years ago

“Delivery as expected despite the tragic events with Covid-19 I haven't opened as yet as the furniture needs to go to my son. Unfortunately I cannot ho there until covid restrictions are lifted.”

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Posted 5 years ago

“Love the sofa and delivery was good will buy here again”

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Posted 5 years ago

“Great quality , great service. Looks amazing”

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Posted 5 years ago

“Fantastic table, great quality and looks exactly like expected. Delivery was prompt and as announced. All in all a great experience.”

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Posted 5 years ago

“Good quality shoe cabinet, light is bright and look really nice in my hallway very happy with my recent purchased with furniture 123..”

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Posted 5 years ago

“Love my new bed, looks so expensive! Also really easy to assembly!”

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Posted 5 years ago

“Very good funiture lovely and sturdy .im really happy with my purchase also very quick delivery”

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Posted 5 years ago

“Very good service,delivery”

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Posted 5 years ago

“I am very happy with my order, and was delivered very quick,”

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Posted 5 years ago

“Very pleased with our garden corner sofa and table. Just what we wanted for our summerhouse. Delivered quickly.”

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Posted 5 years ago

“Order arrived quickly and I’m very happy with the item.”

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Posted 5 years ago

“Great product (small desk), good price and delivery on time. Can’t ask for more than that, especially in the middle of the Coronavirus lockdown!”

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Posted 5 years ago

Furniture 123 is rated 4.5 based on 5,925 reviews